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Gaston Reyes
Gaston Reyes
Service Advisor
Mercedes-Benz of the Woodlands
16917 Interstate 45 South
The Woodlands, TX 77385
71 Reviews
Dealership Experience
10 yrs, 3 mos
Industry Experience
11 yrs, 5 mos
Languages Spoken
English
71 Reviews
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71 Reviews of Gaston Reyes
May 28, 2025
Always good service from MBOTW. The loaner car is ready and the service is done within the promised timeframe. And my car is always washed before I get it back. Plenty of drinks a The loaner car is ready and the service is done within the promised timeframe. And my car is always washed before I get it back. Plenty of drinks and snacks on-hand as well. More
by bcolona
May 11, 2025
Always a great experience - courteous, great communication, fast service and outstanding professionalism. Thank you for always taking care of this customer! communication, fast service and outstanding professionalism. Thank you for always taking care of this customer! More
by chnorman57
May 08, 2025
My experience with the Service Department, particularly with Gaston Reyes, was 5 stars! My car's service required two days, and Gaston arranged a rental car that was ready upon my arrival. Wait times on with Gaston Reyes, was 5 stars! My car's service required two days, and Gaston arranged a rental car that was ready upon my arrival. Wait times on both ends of this service was minimal and seamless. I feel that Gaston goes above and beyond to make any service experience I have both easy and hassle free. Much appreciated! More
by Linda
April 23, 2025
Amazing dealership. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. More
by Dennis Retoro
Other Employees Tagged: John Watkins
April 18, 2025
Ah, the luxury of convenience! I have experienced solid service, in all ways, during each visit over the last 5 years. These folks know how to deliver on the customer first promise I have experienced solid service, in all ways, during each visit over the last 5 years. These folks know how to deliver on the customer first promise. More
by madyk86
Other Employees Tagged: Richard Metodiev, John Watkins
April 02, 2025
I have always enjoyed working with the Mercedes-Benz of the Woodlands from the time I bought my car from them about 5 years ago. Service manager Gaston and BDC Manager Ashley Mahana are great people to wor the Woodlands from the time I bought my car from them about 5 years ago. Service manager Gaston and BDC Manager Ashley Mahana are great people to work with. More
by Alex
Other Employees Tagged: Ashley Mahana, Martin Korn
April 01, 2025
It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes dealership, and plan on being life long customers. Trent Hjuler was our salesman for both AMGs we purchased. His professionalism and knowledge made it an easy decision to buy. He’s always just a phone call, or a text message away to answer our questions and concerns. More
by kstilling
Other Employees Tagged: Paula Alpha, Arturo Gutierrez, Erich Beasley, Trent Hjuler, Fred Gallucci , John Watkins
March 16, 2025
I am thrilled that Mercedes of The Woodlands is our closest dealership, though I would gladly travel any distance for their exceptional service and expertise. The dealership itself is welcoming, and th closest dealership, though I would gladly travel any distance for their exceptional service and expertise. The dealership itself is welcoming, and the service department is second to none. Gaston has been our service advisor for several years, and he is truly outstanding. My family and I are extremely satisfied customers and continue to be impressed by the quality of care we receive. More
by Ann Y.
March 13, 2025
Just completed A service at Mercedes Benz of The Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be done through the process. Gaston Reyes my Service Manager once again demonstrated his reliability. Thumbs Up from me as always More
by HerbertO
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