Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
Refer Me

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
30 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

5.0

30 Reviews

Write a Review

30 Reviews of Gaston Reyes

April 26, 2024

Dealership Rating
Employee Rating

I bought my car from MBOTW about four and half years ago and their service department has been like a family in caring for my car. Thank you, Alex More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

Excellent personal touch and knowledge of the product. Awesome loaner vehicle added a touch of class. More

by Billbrengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 28, 2024

Dealership Rating
Employee Rating

Great service, prompt and professional. I keep coming back as buying process is smooth and quality is excellent More

by pauliephillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Mercedes-Benz of the Woodlands responded

Hi Paulie, thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've had a positive experience with us. We look forward to serving you again in the future!

March 22, 2024

Dealership Rating
Employee Rating

First class service! Fast, professional, overall great job taking care of my needs. Highly recommend. More

by bgd1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Mercedes-Benz of the Woodlands responded

Hi bgd1000, thank you for the glowing review! We're thrilled to hear that you had a first-class experience with our service. Your satisfaction is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future.

March 20, 2024

Dealership Rating
Employee Rating

Convenient, fast, and professional. Very communicative. My car was in and out, and I was able to have my morning coffee and answer emails while waiting. More

by elizabeth_bolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Mercedes-Benz of the Woodlands responded

Hi elizabeth_bolt , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

February 29, 2024

Dealership Rating
Employee Rating

the best Mantainance service departament and great inventory, the best attention and qualified staff, great experience. More

by mboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Gallucci

Mar 01, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, mboy! We're thrilled to hear that you had a great experience with our maintenance service department. Our team works hard to provide top-notch service and we're glad to hear that it didn't go unnoticed. We look forward to serving you again!

February 26, 2024

Dealership Rating
Employee Rating

My experience is alway top notch. The dealership employees are attentive and knowledgeable. Happy with results. More

by Kenneth Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Mercedes-Benz of the Woodlands responded

Hi Kenneth, thank you for sharing your positive experience with us! We're thrilled to hear that you found our dealership employees attentive and knowledgeable. We appreciate your feedback and look forward to serving you again in the future.

February 23, 2024

Dealership Rating
Employee Rating

What an amazing experience! The technicians who serviced my vehicle were beyond amazing. They answered all my questions and provided feedback regarding the usage of my vehicle More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of the Woodlands responded

Patrick, we are thrilled to hear about your positive experience at our dealership! Our team works hard to provide top-notch service and we are glad to hear that you received such great care from our technicians. Thank you for choosing us and we look forward to serving you again in the future!

February 20, 2024

Dealership Rating
Employee Rating

MBOTW Service department is consistently excellent. They are professional, pleasant and always do the job properly. My service adviser, Gaston Reyes, is always a pleasure to deal with and I appreciat More

by jbode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for the glowing review, JBode! We're thrilled to hear that you had such a positive experience with Gaston and our service department. We always strive to provide top-notch service to our customers. We truly appreciate your feedback and your business.

February 15, 2024

Dealership Rating
Employee Rating

Gaston is the best! Service was easy and handled perfectly. Loaner was nice and communication was perfect. Thank you for always taking good care of us. I would happil More

by tallpineseventer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Mercedes-Benz of the Woodlands responded

Hi tallpineseventer, thank you so much for your kind words and positive feedback! We are thrilled to hear that Gaston provided you with excellent service and made your experience seamless. We appreciate your recommendation and look forward to serving you again in the future.

1

Dealership Inventory (325 Vehicles)

2024 Mercedes-Benz Sprinter 3500
new
Arctic White exterior
Automatic
Rear-wheel Drive
2024 Mercedes-Benz Maybach EQS 680
new
N/A exterior
Automatic
All-wheel Drive
2024 Mercedes-Benz GLE 350
new
Alpine exterior
AWD
2024 Mercedes-Benz AMG C 43
new
Twilight Blue exterior
Automatic
All-wheel Drive
2024 Mercedes-Benz C-Class
new
Black exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz AMG GLE 63 car, priced at $135,585
2024 Mercedes-Benz AMG GLE 63
new
Twilight Blue exterior
Automatic
All-wheel Drive