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Gene Paul Marshburn
Gene Paul Marshburn at Jones Ford Shallotte

Gene Paul Marshburn

Manager

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.7
18 Reviews
4.7

18 Reviews

Write a Review

18 Reviews of Gene Paul Marshburn

May 15, 2025

Dealership Rating
Employee Rating

Truck purchase was a quick and pleasant transaction. Encountered Friendly people that completed the deal. More

by stan32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, James Williams, Jamie Morgan, Dwane Galey , Chris Wolf, Jerry Paschall

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May 18, 2025

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Jones Ford for all your vehicle needs! Take care!

May 07, 2025

Dealership Rating
Employee Rating

Our second new vehicle purchase from them, they are amazing to work with. They absolutely let customers look around and come in if they have questions. ZERO circling/following customers around. Very l More

by mjkig
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn, Jerry Paschall

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May 10, 2025

Jones Ford Shallotte responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2025

Dealership Rating
Employee Rating

Consistent, delivers great customer service and professionalism at all levels. This dealership takes care of all the needs of my vehicles. More

by djvcvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Kevin McFadden, Joey D. Smith

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Apr 19, 2025

Jones Ford Shallotte responded

As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Apr 23, 2025

djvcvega responded

Absolutely will see me again, Jones Ford provides all of my car care needs.

February 28, 2025

Dealership Rating
Employee Rating

The service is the best Kevin and Chris were very helpful 🤓They helped my Truck problems resolved 🤓 More

by wpmcknight3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn, Chris Nealy , Kevin McFadden, Joey D. Smith

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Mar 02, 2025

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 21, 2025

Dealership Rating
Employee Rating

Easy to deal with? always working very hard to help whatever my truck needs are More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Jerry Paschall

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Feb 23, 2025

Jones Ford Shallotte responded

Hi Rick, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

February 17, 2025

Dealership Rating
Employee Rating

My service experience at Jone’s Ford today was very good. Christine and Chris solved my problem with a new battery replacement. Good customer service while being very courteous! More

by W.CROWELL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn, Chris Nealy , Christina Long

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Feb 20, 2025

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 21, 2025

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 07, 2025

Dealership Rating
Employee Rating

Very professional. Very relatable. Very nice to customers. Very nolegable. I would definitely recommend them. More

by rhayes5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Kevin McFadden, Joey D. Smith

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Feb 12, 2025

Jones Ford Shallotte responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2025

Dealership Rating
Employee Rating

Jones Ford has the best service department! Very quick service and quick appointment time! Christina is the best to work with! More

by gpmarshburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Kevin McFadden, Joey D. Smith

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Jan 22, 2025

Jones Ford Shallotte responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2025

Dealership Rating
Employee Rating

They were very easy to deal with and were quick to get appointment to get my vehicle in to be serviced and they are very nice More

by susie20111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Huey, Jason Marshburn, Chris Nealy , Christina Long, Kevin McFadden

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Jan 22, 2025

Jones Ford Shallotte responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 10, 2025

Dealership Rating
Employee Rating

A great dealership. Fair, friendly, and honest. Been doing business for years and you cannot do better than More

by Tshelton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn , Mike O’Donohue

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Jan 12, 2025

Jones Ford Shallotte responded

Tshelton, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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