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George Ybarra
George Ybarra at Archer Volkswagen

George Ybarra

Service Advisor

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

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4.9
21 Reviews
4.9

21 Reviews

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21 Reviews of George Ybarra

November 16, 2025

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Employee Rating

very good. got car fixed, kept me informed. good service. will come back again. thanks . More

by GERALDMACHA
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Hayes, Cory Hayes, Jin Cai, Ivan Wong

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November 13, 2025

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Employee Rating

It was a really good and fast service i love the customer service and the environment More

by joaquinceja92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong

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Nov 13, 2025

Archer Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 12, 2025

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Employee Rating

George was wonderful! He was friendly and very helpful.I will be back to Archer. More

by morran0810
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

November 12, 2025

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Always a great experience at Archer! George was excellent at communicating through the whole process, they really helped me when I needed them most. Definitely recommend the service depa More

by KENNETHSUPERHART
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

November 04, 2025

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Employee Rating

Consistently Above and beyond every time I visit the location. Excellent customer service every time. More

by lee.F.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, Ivan Wong

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Nov 04, 2025

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

October 27, 2025

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Employee Rating

I have replied to at least 3 reviews and still haven’t heard from anyone! More

by ldsamp
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Hayes, Patrick Terramiggi, Robert Archer

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Oct 30, 2025

Archer Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 22, 2025

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Excellent customer service, very helpful. To all dealership services this is a great example of how they should take care of customers. Great Job! More

by rdb_tuazon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

October 21, 2025

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Employee Rating

Timely execution and friendly demeanor . Issue was resolved factually but regrettably error notification reappeared much later More

by EMAGBONS
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

October 20, 2025

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Employee Rating

They got me in and out! Service was quick and easy. Staff was great and friendly! More

by LATANYAWHEELER32
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Archer Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 18, 2025

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Employee Rating

Excellent job, kind and always willing to help out all the time, I will always support this dealership. More

by SOCCERPUIG2010
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Archer Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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