Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gihan Gutierrez
Gihan Gutierrez at Honda World Downey

Gihan Gutierrez

Service Advisor

Honda World Downey

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.7
24 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

4.7

24 Reviews

Write a Review

24 Reviews of Gihan Gutierrez

August 09, 2025

Dealership Rating
Employee Rating

Great service. Fast work. Great communication. Would definitely go back with gihan. Everything went smooth, great service More

by garciaj482
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

Report | Print
Aug 09, 2025

Honda World Downey responded

garciaj482, We're thrilled to hear that you had a great experience with our service and that Gihan took such good care of you. Fast, smooth, and clear communication is exactly what we aim for, and it's wonderful to know we delivered. We truly appreciate your support and look forward to welcoming you back again!-Dennis Alejo GSM

August 09, 2025

Dealership Rating
Employee Rating

Great service and always treated well when I service my vehicle. I don’t go anywhere else. More

by Eric G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

Report | Print

August 08, 2025

Dealership Rating
Employee Rating

I love this service center. There is always someone there to help you as soon as you drive in. More

by Lateshahaywood30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 08, 2025

Honda World Downey responded

Lateshahaywood30, Thank you for taking the time and leaving us a review !We’re delighted to hear that our team is always ready to assist you right when you arrive. Providing prompt and friendly service is very important to us. We look forward to seeing you again soon!-Dennis Alejp GSM

August 06, 2025

Dealership Rating
Employee Rating

Downey Honda dealer has been working towards the goal of the epitome of the customer services More

by peterwonkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Report | Print
Aug 06, 2025

Honda World Downey responded

peterwonkim, Thank you for taking the time and leaving us a review ! We're proud to hear that our team at Honda World Downey is living up to your expectations. Providing exceptional customer service is always our top priority, and feedback like yours reminds us why we strive for excellence every day. We truly appreciate your support and look forward to serving you again soon!-Dennis Alejo GSM

August 06, 2025

Dealership Rating
Employee Rating

People are very courteous and efficient. They have good customer service and they take care of business More

by claudiarjuarez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

Report | Print
Aug 06, 2025

Honda World Downey responded

claudiarjuarez81 , Thank you for taking the time and leaving us a review ! We’re happy to hear that you found our team courteous, efficient, and committed to good customer service. It’s always our goal to take care of our customers and make every visit a positive one. We appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

August 05, 2025

Dealership Rating
Employee Rating

Excellent service as always. He was very helpful and professional. I love getting my car serviced at Honda World. More

by Gloria Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 05, 2025

Honda World Downey responded

Gloria Garcia, Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently receive excellent service and that our team member was helpful and professional during your visit. It means a lot to know you enjoy servicing your vehicle with us at Honda World. We truly value your loyalty and look forward to continuing to provide you with top-notch service every time! -Dennis Alejo GSM

August 04, 2025

Dealership Rating
Employee Rating

The dealership was very organized and clean. Staff was very friendly and helpful, especially my advisor, Gihan. More

by BRANNDYF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 04, 2025

Honda World Downey responded

BRANNDYF, We’re glad to hear you found our dealership organized and clean, and that our team, especially your advisor Gihan, provided friendly and helpful service. We’ll be sure to pass along your compliments.-Dennis Alejo GSM

August 03, 2025

Dealership Rating
Employee Rating

Great customer service nice and polite gentleman very patient and understanding and answered all my questions. Thank you More

by j.carrillo323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

Report | Print
Aug 04, 2025

Honda World Downey responded

j.carrillo323, Thank you for taking the time to share your experience. We're so glad to hear you had a great experience and that our team member was polite, patient, and took the time to answer all your questions. Providing excellent customer service is always our goal, and it's wonderful to know we met that standard for you. -Dennis Alejo GSM

August 01, 2025

Dealership Rating
Employee Rating

Gracias por su excelente servicio y paciencia con los clientes y el cafecito y las donas gracias More

by Juan E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez

Report | Print
Aug 01, 2025

Honda World Downey responded

Juan E , ¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro servicio y detalles como el cafecito y las donas hicieron tu visita agradable. Siempre estamos aquí para brindar la mejor atención y esperamos verte pronto de nuevo. -Dennis Alejo GSM

August 01, 2025

Dealership Rating
Employee Rating

I i have been with you guys for almost 5 years,I never had any issues the service department. More

by Meeko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 01, 2025

Honda World Downey responded

Meeko, Thank you so much for your loyalty over the past five years! We’re thrilled to hear that you’ve had consistently positive experiences with our service department and with Gihan. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service for many years to come!-Dennis Alejo GSM

1
2
3

Dealership Inventory (658 Vehicles)

used 2015 Dodge Challenger car, priced at $29,998
2015 Dodge Challenger
used
Black exterior
Automatic
Rear-wheel Drive
$29,998
View Details
new 2025 Honda Civic Hybrid car, priced at $33,100
2025 Honda Civic Hybrid
new
Rallye Red exterior
Automatic
Front-wheel Drive
$33,100
View Details
used 2025 Honda HR-V car, priced at $28,895
2025 Honda HR-V
used
Milano Red exterior
Automatic
Front-wheel Drive
$28,895
View Details
new 2025 Honda Prologue car, priced at $56,605
2025 Honda Prologue
new
Snowfall Pearl exterior
Automatic
All-wheel Drive
$56,605
View Details
new 2026 Honda CR-V Hybrid car, priced at $41,620
2026 Honda CR-V Hybrid
new
Solar Silver Metallic exterior
Automatic
All-wheel Drive
$41,620
View Details
new 2025 Honda Ridgeline car, priced at $48,730
2025 Honda Ridgeline
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$48,730
View Details
View All Inventory