Gilbert Ansah
Gilbert Ansah at City Volkswagen of Evanston

Gilbert Ansah

Sales Consultant

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of Gilbert Ansah

March 04, 2026

Dealership Rating
Employee Rating

Mr. Gilbert Ansah at City Volkswagen was OUTSTANDING as a salesperson for me and my son last night. He was extremely genuine, personable, and answered all of our questions patiently. We felt no pressure an More

by Abe Kaplan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2026

City Volkswagen of Evanston responded

How wonderful that Gilbert’s genuine and patient approach made your visit relaxed and pressure-free. We’re pleased the welcoming environment and music added to your experience. Thank you for sharing your experience and congratulations on your new Volkswagen. Sam Lotta General Manager slotta@cityautogroup.com

February 21, 2026

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Employee Rating

This was a very pleasant car-buying experience. When I walked into the dealership, Josiah Zwirn greeted me right away and also accompanied me on the test drive. Although he is relatively new to the More

by Ming C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta , Josiah Zwirn

Feb 21, 2026

City Volkswagen of Evanston responded

Thank you for choosing us for your new Volkswagen Tiguan. We’re glad Gilbert provided honest, straightforward details on features and pricing, and made the test drive process transparent and stress-free. It’s wonderful to hear you felt well supported throughout your purchase. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2026

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Such a good vibe from the moment I walked into City Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. More

by deborah c
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Edmonson, Frank Guevara , Thank you to Tim in the finance office for keeping it simple!

Feb 20, 2026

City Volkswagen of Evanston responded

We’re delighted to hear how well everything came together from your initial test drive to driving home in a new Volkswagen Taos. Ian, Frank and Gilbert appreciated the opportunity to showcase features, locate the perfect model, and assist with your trade in and VW app setup. Thank you for sharing your experience and congratulations on your new Taos. Sam Lotta General Manager slotta@cityautogroup.com

February 08, 2026

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This is my fourth car with Gilbert. He’s simply the best! Trustworthy, straightforward, honest. There will definitely be a fifth because I know he’ll do the best he can for his customer More

by jav2119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2026

City Volkswagen of Evanston responded

It’s a pleasure to see you back for your fourth Volkswagen Tiguan. Gilbert is thrilled that his honest and straightforward approach has earned your trust, and we look forward to assisting with your fifth vehicle down the road. Thank you for your ongoing loyalty.

February 04, 2026

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Employee Rating

Made the process of buying a vehicle smooth and enjoyable. Very knowledgeable and friendly staff! More

by cla.mag.hil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Guevara

Feb 04, 2026

City Volkswagen of Evanston responded

It’s wonderful to hear that our team made buying your new Volkswagen Jetta smooth and enjoyable. We’re glad the staff’s expertise and friendliness stood out. Thank you for sharing your experience and enjoy your Jetta!

February 02, 2026

Dealership Rating
Employee Rating

Great experience working with Gilbert. He was professional, honest, and made the whole process easy and stress-free. No pressure, no nonsense—just solid service and clear communication. Hi More

by Arber Bujupaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2026

City Volkswagen of Evanston responded

We’re delighted that Gilbert’s honest approach and clear communication made buying your Volkswagen easy and stress-free. Thank you for recommending him and enjoy every mile in your Volkswagen.

January 31, 2026

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Employee Rating

My experience was excellent. I came in to look at a specific car I’d found on their web page Gordon the sales contact assigned had it ready we went for a drive and closed the de More

by Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2026

City Volkswagen of Evanston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston! Sam Lotta General Manager slotta@cityautogroup.com

December 29, 2025

Dealership Rating
Employee Rating

The whole process was smooth and very easy. Gilbert was great and did an awesome job assisting with everything More

by eman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 30, 2025

City Volkswagen of Evanston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come! Sam Lotta General Manager slotta@cityautogroup.com

December 19, 2025

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Employee Rating

They were very nice helping me , recommend this branch , lovely people very nice , good cars More

by Andrearwatson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Edmonson, Josh Kemper

Dec 19, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

Dec 19, 2025

Andrearwatson responded

Thanks for the help and new car appreciate everything

November 25, 2025

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Employee Rating

I was looking at getting my wife a larger car. Gilbert made the whole buying experience quick and easy. Both my wife and I are very happy with our new car purchase. More

by Sebbielanski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

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