Gilbert La Febre III

I had an outstanding experience thanks to Gilbert and Justin. Even though I arrived late in the evening, Gilbert guided me through the entire process from the test drive to the final steps with incre Justin. Even though I arrived late in the evening, Gilbert guided me through the entire process from the test drive to the final steps with incredible patience and attention to detail. He made sure everything was completed properly. Justin was also extremely kind. He took the time to explain every detail clearly and made the whole process easy to understand, without ever making me feel rushed. After everything was done, I still had to return my rental car, and Gilbert went above and beyond by driving me to the rental return location in his own car. He even stayed to ensure the return process was handled smoothly. I’m truly grateful their kindness made the entire experience unforgettable, and I know I’ll be smiling every time I drive my new car. Of course, the car itself is fantastic and drives beautifully. P.S. The coffee from the machine at the Phil Long Ford of Chapel Hills location was surprisingly delicious! More

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Gilbert was great to work with. We came from out of state to purchase my truck and he was upfront with us about any information we needed, quick to respond, even picked us up from t We came from out of state to purchase my truck and he was upfront with us about any information we needed, quick to respond, even picked us up from the airport. Justin in Finance was also great helped us get an awesome rate and a great deal on a Service Contract. Thank you guys!! More

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Beautiful dealership. Great inventory. Avery was very helpful. I highly recommend this dealership and Avery to anyone in need of a new vehicle. Great inventory. Avery was very helpful. I highly recommend this dealership and Avery to anyone in need of a new vehicle. More

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