Gina Alvarez
Gina Alvarez at Lorenzo Buick GMC

Gina Alvarez

Loaner Manager Coordinator

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

Contact Me
4.2
39 Reviews

BORN AND RAISED IN MIAMI FLORIDA I HAVE LIVED IN NJ, FORT MYERS AND LAKELAND FLORIDA BUT I ALWAYS COME BACK HOME. I HAVE BEEN IN THIS INDRUSTY FOR 8 YEARS NOW I HAVE LEARNED ALOT AND STILL LEARNING. I LOVE DOGS WHICH IS WHY I HAVE 4 LOVE SPORTS AND WORKING OUT LOVE THE BEACH AND ALWAYS HAVE MUSIC IN MY EARS..

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Specialties & Trainings

LOANER MANAGER

SERVICE BDC

View more specialties & trainings
4.2

39 Reviews

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39 Reviews of Gina Alvarez

July 07, 2026

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Employee Rating

After an unfortunate event were my brand new truck overheated I brought it to Lorenzo Buick GMC and David was my service advisor, he was extremely helpful and communicative in order to get my truck ba More

by mi6uel_6
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2026

Lorenzo Buick GMC responded

Thank you for sharing your five-star review after your GMC 1500 needed service following an overheating issue. We’re glad our team kept you informed and handled the repairs efficiently to get you back on the road. Please let us know if you need any further assistance.

May 14, 2026

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Service Department is the worst. Had my car there and they didn’t touch it in 3 business days. I picked it up and took it to another desler. Never again!!!! More

by KACTELLENI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Henry

May 15, 2026

Lorenzo Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.Hello, Your feedback is very important to us. I would appreciate the opportunity to speak with you in greater detail about your experience with our Service Team. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. I look forward to hearing from you. Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

April 30, 2026

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I brought my truck GMC Yukon Denali, you guys charged me $200 plus and gave me a bad result, you guys said I had to change my transmission, when all it needed was an oil change. Transmission had no codes st More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 06, 2026

Lorenzo Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 23, 2026

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Un trato súper EXELENTE muy profesional sobre todo briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria More

by OBBADIMELLI44
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2026

Lorenzo Buick GMC responded

Merci pour votre recommandation. Nous sommes heureux que notre équipe ait pu vous offrir un bon service chez Lorenzo Buick GMC.

April 11, 2026

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Nice fast and courteous personnel , very satisfied with the over all service. Thank you for everything More

by LEOFDEZ74
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Recommend Dealer
Yes

February 26, 2026

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I called for an appointment they were very accomodating. Explained estimate beforehand. I waited not long in the lobby. They had my trucks oil changed and tires rotated. Returned my truck freshly washed. More

by Bp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian

Feb 27, 2026

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We're glad our team provided clear information and efficient service for your truck's oil change and tire rotation. Lorenzo Buick GMC appreciates your feedback.

February 21, 2026

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Todo fue excelente un buen serenísimo y buena atención los mejores yo se los recomiendo a todos yo tengo 3 carros de Lorenzo lo e comprado ay More

by juancrodriguez2014
Service Price Transparency
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Recommend Dealer
Yes
Feb 22, 2026

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para la compra de tus vehículos. Nos alegra saber que te ha gustado nuestra atención. Seguimos a tu disposición cuando nos necesites.

February 19, 2026

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Un excelente servicio buen trato muy profesional amable y rapides en su trabajo lo recomiendo More

by ALVAREZVERDEJAAHIZER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Lorenzo Buick GMC responded

Gracias por su recomendación y por resaltar nuestro servicio profesional. En Lorenzo Buick GMC valoramos mucho su opinión. Estamos aquí para ayudar siempre que lo necesite.

January 31, 2026

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Employee Rating

Went to do my truck maintanance and could not completed the work because the lift to rotate the tires was not able to lift the truck and they had to take out my tire valves cap and never put it back. Very More

by Luis Ugarde
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2026

Lorenzo Buick GMC responded

Hello Luis, Your satisfaction is important to us. I would like the chance to speak with you about your experience with our Service Department regarding the level of attention your vehicle recieved when coming in for maintenance. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 24, 2025

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Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 25, 2025

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

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