Gina Alvarez
Gina Alvarez at Lorenzo Buick GMC

Gina Alvarez

Loaner Manager Coordinator

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

Contact Me
4.3
43 Reviews

BORN AND RAISED IN MIAMI FLORIDA I HAVE LIVED IN NJ, FORT MYERS AND LAKELAND FLORIDA BUT I ALWAYS COME BACK HOME. I HAVE BEEN IN THIS INDRUSTY FOR 8 YEARS NOW I HAVE LEARNED ALOT AND STILL LEARNING. I LOVE DOGS WHICH IS WHY I HAVE 4 LOVE SPORTS AND WORKING OUT LOVE THE BEACH AND ALWAYS HAVE MUSIC IN MY EARS..

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Specialties & Trainings

LOANER MANAGER

SERVICE BDC

View more specialties & trainings
4.3

43 Reviews

Write a Review

43 Reviews of Gina Alvarez

July 23, 2026

Dealership Rating
Employee Rating

Customer service was amazing, very helpful and professional and knowledgeable, I really appreciate the treatment very thankful More

by LEANADUARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Lorenzo Buick GMC responded

It’s wonderful our team delivered professional and knowledgeable care for your Buick Enclave. Lyanette is grateful you felt well treated. Thanks for choosing Buick for your service.

July 13, 2026

Dealership Rating
Employee Rating

Good job great Service by Mr. Ruben GARCIA and his team great job thank you More

by GUTIERREZJB71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Lorenzo Buick GMC responded

Thank you for your positive feedback. We appreciate you recognizing our team's service at Lorenzo Buick GMC.

July 13, 2026

Dealership Rating
Employee Rating

Thank you, so Mr. Ruben GARCIA and his crew have a great service on Customer More

by GUTIERREZJB71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Lorenzo Buick GMC responded

We appreciate your kind words about our team's service. Thank you for choosing Lorenzo Buick GMC.

July 11, 2026

Dealership Rating
Employee Rating

Henry gave me great service. The service and time were as promised. I will go back again. More

by arigarcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2026

Lorenzo Buick GMC responded

It’s great to hear that our team provided the timely service you expected for your GMC. We look forward to serving you again the next time you visit. Thank you for choosing us.

July 07, 2026

Dealership Rating
Employee Rating

After an unfortunate event were my brand new truck overheated I brought it to Lorenzo Buick GMC and David was my service advisor, he was extremely helpful and communicative in order to get my truck ba More

by mi6uel_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Lorenzo Buick GMC responded

Thank you for sharing your five-star review after your GMC 1500 needed service following an overheating issue. We’re glad our team kept you informed and handled the repairs efficiently to get you back on the road. Please let us know if you need any further assistance.

May 14, 2026

Dealership Rating
Employee Rating

Service Department is the worst. Had my car there and they didn’t touch it in 3 business days. I picked it up and took it to another desler. Never again!!!! More

by KACTELLENI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Henry

May 15, 2026

Lorenzo Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.Hello, Your feedback is very important to us. I would appreciate the opportunity to speak with you in greater detail about your experience with our Service Team. At your earliest convenience, please send me an email with your best method of contact so we may discuss this further. I look forward to hearing from you. Andy Radu General Manager Lorenzo Buick GMC andyr@lorenzobuickgmc.com

April 30, 2026

Dealership Rating
Employee Rating

I brought my truck GMC Yukon Denali, you guys charged me $200 plus and gave me a bad result, you guys said I had to change my transmission, when all it needed was an oil change. Transmission had no codes st More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2026

Lorenzo Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 23, 2026

Dealership Rating
Employee Rating

Un trato súper EXELENTE muy profesional sobre todo briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria More

by OBBADIMELLI44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Lorenzo Buick GMC responded

Merci pour votre recommandation. Nous sommes heureux que notre équipe ait pu vous offrir un bon service chez Lorenzo Buick GMC.

April 11, 2026

Dealership Rating
Employee Rating

Nice fast and courteous personnel , very satisfied with the over all service. Thank you for everything More

by LEOFDEZ74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 26, 2026

Dealership Rating
Employee Rating

I called for an appointment they were very accomodating. Explained estimate beforehand. I waited not long in the lobby. They had my trucks oil changed and tires rotated. Returned my truck freshly washed. More

by Bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian

Feb 27, 2026

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We're glad our team provided clear information and efficient service for your truck's oil change and tire rotation. Lorenzo Buick GMC appreciates your feedback.

1
...

Dealership Inventory (518 Vehicles)

used 2024 GMC Sierra 1500 car, priced at $50,470
2024 GMC Sierra 1500
used
White Frost Tri-Coat exterior
Automatic
Four-wheel Drive
used 2025 Volkswagen Atlas car, priced at $32,890
2025 Volkswagen Atlas
used
Pure White exterior
Automatic
All-wheel Drive
used 2025 Ford Transit-250 car, priced at $32,490
2025 Ford Transit-250
used
Oxford White exterior
Automatic
Rear-wheel Drive
used 2024 GMC Sierra 1500 car, priced at $43,470
2024 GMC Sierra 1500
used
Sterling exterior
Automatic
Four-wheel Drive
used 2026 GMC Sierra 2500 car
2026 GMC Sierra 2500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Buick Envista car, priced at $25,652
2026 Buick Envista
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive