Gino Micallef

This dealership is nothing but a lemon lot! Absolute bulls**t!! They don't honor anything they put on papper! Also, The matinence department is an absolute joke!! They couldn't fix a peanut but Absolute bulls**t!! They don't honor anything they put on papper! Also, The matinence department is an absolute joke!! They couldn't fix a peanut butter and jelly sandwich if their lives depended on it! I'm literally keeping track of everything that is wrong with my truck that lying b**ch sold me. I'm one issue away from it being labeled a lemon by the state of Missouri. They knew this truck wasn't road worthy but still sold it after slapping a few "bandaids" on it. I don't think they understand what kind of financial troubles go on when the vehicles they sell, go right to s**t after a few months. Not even close to joking but, I got laid off because I couldn't make it in to work due to this pile of sh.....this truck, being a lemon!!!!!! Also, I NEVVVVER pull the injured veteran card but, if it wasn't for the injuries I took in combat, that the government pays me for, I would be on the streets because this truck is always needing work done on it and can't get me back and forth to work to make any money!! Unfu**ing real, man... Here are a few things wrong with this pile of f***.... The fule pump sensor The fule pump itself Brakes Ball joints on both sides Tie rods on both sides (Oh, the right side on the frontend broke on my way to work (that cost me my job) but they put a bandaid on it and it's still making noise and feeling weird) Pretty much the entire frontend is shot Broken exhaust pipe Bad tires from the frontend being outta wack. Electrical issues like the screen going out once in a while The dash not working Transmission issues like when I put it in reverse, there's a very loud knock once in a while. Put in drive, there's a small bang every now and then.... I mean, I could go on and on with this pile of junk. But what really fries my a$$ is the way I'm treated when I go....WENT up there for service they said I'd get before I signed the contract. The matinence guys are an absolute joke and know nothing about mechanical work! They DO NOT take care of the customer when they know they sold a f**king lemon!!!! Do they treat ALL combat vets like this??? It's really bad when they hide behind some horse s**t ad about how they love vets but turn around a sell us and others, junk. They don't give a xxxx about us. As long as they make that money, that's all that matters, right? Unreal and I'm done with these xxxxxxxx. More

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I took my Toyota Tundra to their service department for an oil change and tire rotation. I didn't buy my truck from them, and I'd never been in there for service before. But you would have never known beca an oil change and tire rotation. I didn't buy my truck from them, and I'd never been in there for service before. But you would have never known because they treated me as though I had. I had a slight issue with the tires after the service (to no fault of theirs). Gino got me right back in and fixed the problem without hesitation or headache. Great experience, fair prices for the work I had done, and outstanding customer service. More

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The staff, the service, the cars . .. I love everything about this dealership, which I've used since I bought my first Prius there in 2012. I can't praise this place highly enough. .. I love everything about this dealership, which I've used since I bought my first Prius there in 2012. I can't praise this place highly enough. More

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Quality Customer Service & Professional Staff. I will be using Pappas for all my service needs! I will be using Pappas for all my service needs! More

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Much more knowledgeable than the last two places I went to have my car serviced. The customer lounge makes the waiting experience more enjoyable than elsewhere to have my car serviced. The customer lounge makes the waiting experience more enjoyable than elsewhere More

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Outstanding employees and a job well done. Service workers went above and beyond. THank you. Service workers went above and beyond. THank you. More

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I use to work at my father-in-laws dealership back in the day in the service department and I was good at my job, however your staff service to their customers is next level. Thank you, this is how customer day in the service department and I was good at my job, however your staff service to their customers is next level. Thank you, this is how customer use to be and still is at Pappas! More

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Always honest, always fair! Great dealership from sales to service. I've sent many customers there and they never dissapoint. Great dealership from sales to service. I've sent many customers there and they never dissapoint. More

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I went in for 3 things 2 of which I figured would be covered by my warranty and left getting none of it done. The main reason I went in was for a tune which they only told me they wouldn't do after the covered by my warranty and left getting none of it done. The main reason I went in was for a tune which they only told me they wouldn't do after the $100 service charge. The speedometer also was off but they said they wouldn't fix it unless it was over 5% off which 4mph at 50mph is over 5%. Overall I felt scammed since everything I asked for had a reason they couldn't do it after I already paid. More

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The staff are Friendly, professional and thorough in their service department. They explain everything about the car’s maintenance! their service department. They explain everything about the car’s maintenance! More

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