Giovanni Barba
Giovanni Barba at Cavender Chevrolet

Giovanni Barba

Sales Manager

Cavender Chevrolet

30700 IH 10 W
Boerne, TX 78006

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7 Reviews
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7 Reviews

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7 Reviews of Giovanni Barba

December 30, 2025

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Employee Rating

Mr. Gio should show a little more respect when dealing with one of your customers who, after being lied to multiple times and given the run around on a check for over $28K for a traded in vehicle seven da More

by solsufr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 30, 2025

Cavender Chevrolet responded

We deeply regret any disrespect you felt during your interaction with us. It's concerning to hear about the delays and miscommunications regarding your check, as we aim for a seamless and professional service. Please allow us another opportunity to address this issue and restore your trust in our dealership. Thank you, Roberto Martinez - General Manager - 2104601354

Dec 30, 2025

solsufr responded

Mr. Martinez thank you for your response. I feel your words might be empty promises, as this is our second vehicle purchase from your dealership in the last 2 years and we’re still met with the same disrespect and lack of customer service from your management team. You had a very similar response to my 3 star review back with our first purchase. Actions are the only way to build trust with your customers.

July 11, 2025

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Employee Rating

We purchased a new ‘25 Traverse, and 3 months later it needed brake work done. We have waited a week for a rental, because the recall and part takes 3+ weeks to arrive. We have little communication from More

by TMMuir
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Rodriguez, Jimmy Young

Jul 16, 2025

Cavender Chevrolet responded

I apologize for the inconvenience and lack of communication you've experienced. It's frustrating to deal with such issues on a new vehicle, and we understand your concerns. Please reach out so we can assist you further in resolving this matter promptly. Thank you, Shelby Gressley - Fixed Ops Director - sgressley@cavenderchevrolet.com

September 07, 2024

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Employee Rating

I’ve had great experiences with other Cavender dealerships but can’t recommend this one. They aren’t transparent with their numbers, don’t follow-up, or respond. I’ve tried sales up to several man More

by michaelkienholz
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Rick Rodriguez, Jimmy Young

Sep 10, 2024

Cavender Chevrolet responded

Mike, this feedback is quite disheartening to receive. We strive for transparency and prompt communication, and I'm sorry you were left feeling otherwise. I'd like the opportunity to address these concerns directly—please reach out when you can. Thank you, Roberto Martinez - General Sales Manager - 2104601354

December 11, 2023

Dealership Rating
Employee Rating

Augustin took excellent care of my vehicle! Very quick and responsive! Cavender Chevrolet always takes great care of us! More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Rodriguez, John Guerrero

Dec 11, 2023

Cavender Chevrolet responded

Alan, it's great to know that Augustin and the Cavender Chevrolet team were able to provide you with such prompt service. We appreciate your feedback!

December 08, 2023

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Employee Rating

Great place to purchase a vehicle, upfront, no hidden fees . My salesman Christian was great to work with . Thanks Cavender !! More

by Amaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian McCarter , Roberto

Dec 08, 2023

Cavender Chevrolet responded

Amaro, we're delighted to know you had a great experience with Christian at Cavender Chevrolet! Transparency is our top aim, and it makes our day to know you found a vehicle you love. Thanks for trusting us with your business - enjoy the ride!

November 25, 2023

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Employee Rating

This was the 3rd vehicle I purchase from Cavender's and the service was amazing. More

by perez.debbie2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

Cavender Chevrolet responded

Perez, congrats on your third vehicle from Cavender Chevrolet! We are grateful to have you as a loyal customer and hope you enjoy every mile of your new ride. See you next time!

June 26, 2023

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Employee Rating

The dealership was very nice and clean with a very positive vibe. They made us feel right at home and very comfortable. More

by robertespinoza23
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christian Martinez

Jun 27, 2023

Cavender Chevrolet responded

Thank you for the positive feedback! We're glad to hear that our dealership provided a welcoming and comfortable environment. If there's anything else we can do for you, please don't hesitate to reach out. Have a great day!

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