
Dealership Experience
1 yr, 4 mos
43 Reviews
Write a Review43 Reviews of Grace Grems
May 01, 2025
Appointment was on time, Friendly greeting. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. More
Other Employees Tagged: Emily Armstrong
April 13, 2025
The service team did a great job. Work completed as promised. Nice work team, thx Work completed as promised. Nice work team, thx More
Other Employees Tagged: Emily Armstrong
April 10, 2025
Had an oil change scheduled at Tuesday April 9th 2025 left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too busy to get to it. Not very reliable I do not plan on taking it back. All they offered was 10.00 off next oil change More
Other Employees Tagged: Emily Armstrong
March 18, 2025
Emily and Grace are always pleasant and professional. Informative for things I should be paying attention to. Keeps me in touch with my car. Informative for things I should be paying attention to. Keeps me in touch with my car. More
Other Employees Tagged: Emily Armstrong
March 14, 2025
Service was prompt and they worked well with my warranty program.Also staff is polite. program.Also staff is polite. More
Other Employees Tagged: Emily Armstrong
March 08, 2025
I made an appointment the next day to find out why my truck blue tooth went all static when I used my cellphone. It had fine for 38 months and two weeks it wasn't. They ran test and I was told it was my truck blue tooth went all static when I used my cellphone. It had fine for 38 months and two weeks it wasn't. They ran test and I was told it was my phone. I say xxxxxxxxx!!!! . My phone is three years old and works fine outside the truck! And I know if i Bought a new phone And i it didn't you or Ford would not reimburse me!! If I find by using a friend Phone and it works then i would apologize. More
Other Employees Tagged: Emily Armstrong
March 04, 2025
They did a good job with timely service. ..it was a simple oil change but at some places this can take forever. No issues here. ..it was a simple oil change but at some places this can take forever. No issues here. More
Other Employees Tagged: Emily Armstrong