Grant Mckay

Service seems to have improved since my last visit. They called me about a recall I had not addressed and completed the work in a timely fashion with good communication. I hope this level of service co They called me about a recall I had not addressed and completed the work in a timely fashion with good communication. I hope this level of service continues! More

by trwilliams24 Verified Customer Verified Customer

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Excellent service. Oil change done in a timely manner and they didn’t try to upsell me stuff my car didn’t need. Oil change done in a timely manner and they didn’t try to upsell me stuff my car didn’t need. More

by schor1 Verified Customer Verified Customer

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When my car is in needed service, I m confident that there is only one place that the care needed is delivered. Thank you Murgado. there is only one place that the care needed is delivered. Thank you Murgado. More

by abelmi2 Verified Customer Verified Customer

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Efficient and communicative - amazing help with my car and helping me understand what was going on and helping me understand what was going on More

by kimmyh15 Verified Customer Verified Customer

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Nice place, quick repair, they were professional and friendly, they fixed my car in 2 hours. friendly, they fixed my car in 2 hours. More

by oykuakay8 Verified Customer Verified Customer

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The prices for service are wildly inflated. Their rates for labor are not competitive with any other service provider in Chicago. Don’t go here unless you’re under warranty with the dealership. Their rates for labor are not competitive with any other service provider in Chicago. Don’t go here unless you’re under warranty with the dealership. More

by Powellrileyd Verified Customer Verified Customer

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The service was speedy and appears to have done all that it advertised. I’ll continue using Murgado it advertised. I’ll continue using Murgado More

by bdrife73 Verified Customer Verified Customer

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The staff was really nice and professional. The issue is that of & on randomly, my seatbelt signal beeps, though my seatbelt is fasten and no one else is in the car. Nothing‘s on the seat so I The issue is that of & on randomly, my seatbelt signal beeps, though my seatbelt is fasten and no one else is in the car. Nothing‘s on the seat so I took it in and they couldn’t find nothing wrong so it was like a waste of a trip & time and then whenever it does it, I have to bring it in and when it does it, they said the service department closes like at four or something, its just really a frustrating & to have a fairly new car, I got it last year brand new October 2024 and I have this issue since I drive it off the lot and no one could figure out what’s wrong with it and I’m really disappointed in the Mach E Mustang. More

by 1stopshopwellness Verified Customer Verified Customer

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My car was taken in after a very short wait. Everything was done & my car washed. Everyone was so nice and explained everything to me. I would definitely recommend this dealer. Everything was done & my car washed. Everyone was so nice and explained everything to me. I would definitely recommend this dealer. More

by dsantuc14 Verified Customer Verified Customer

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Murgado Lincoln is fortunate to have Grant McKay as their service rep. He is efficient and kept me well informed about my car being serviced and keeping me informed about time of completion. Murgado their service rep. He is efficient and kept me well informed about my car being serviced and keeping me informed about time of completion. Murgado has a great system in place and excellent mechanics that adheres closely to estimated time of completion. The service rep and mechanics work seamlessly. Keep up the amazing teamwork !!!!! More

by boydjonz001 Verified Customer Verified Customer

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