Grant Mckay
Grant Mckay at Murgado Lincoln of Chicago

Grant Mckay

Service Advisor

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.7
53 Reviews
4.7

53 Reviews

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53 Reviews of Grant Mckay

May 23, 2025

Dealership Rating
Employee Rating

Jimbo and Randy are top notch! !! Great service and extremely knowledgeable 10 out of 10 More

by service@profectionfleetservices.com
Service Price Transparency
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Recommend Dealer
Yes

May 21, 2025

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Very disappointed I didn’t know I had to pay $220 to tell me not covered More

by Hpadilla405
Service Price Transparency
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Recommend Dealer
No
May 21, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback. We appreciate you sharing this and will work on improving communication around these situations. Feel free to contact us directly if you'd like to discuss this.

May 10, 2025

Dealership Rating
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Very professional and efficient. Communicated well and got me in and out very quickly. Highly recommend More

by kyraleigh1978
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Joshua Smith, Randy Holder , April Lawshea, Kaleb Ortiz

May 12, 2025

Murgado Lincoln of Chicago responded

Thanks for the kind words! We're so happy to hear you had a five-star experience. We’re excited to continue providing great service to you!

May 06, 2025

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It’s a very good dealer ship I love it very nice and good yes. More

by sohaibahmed9000
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2025

Murgado Lincoln of Chicago responded

Thank you for the kind words! We're thrilled to hear you had a great experience. We look forward to helping you again soon!

April 30, 2025

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Service seems to have improved since my last visit. They called me about a recall I had not addressed and completed the work in a timely fashion with good communication. I hope this level of service co More

by trwilliams24
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Recommend Dealer
Yes
May 01, 2025

Murgado Lincoln of Chicago responded

This is great feedback -- very helpful. Thanks for taking the time to post. We will indeed keep this level of service going!

April 25, 2025

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Excellent service. Oil change done in a timely manner and they didn’t try to upsell me stuff my car didn’t need. More

by schor1
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

Murgado Lincoln of Chicago responded

Thank you for the great feedback! We're glad your oil change was handled efficiently and transparently. That's exactly the experience we aim to provide. See you next time!

April 14, 2025

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When my car is in needed service, I m confident that there is only one place that the care needed is delivered. Thank you Murgado. More

by abelmi2
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2025

Murgado Lincoln of Chicago responded

Thank you for your trust in Murgado! We're honored to be your go-to for service. We’re always here to make sure your car gets the care it needs. See you next time!

April 13, 2025

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Efficient and communicative - amazing help with my car and helping me understand what was going on More

by kimmyh15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Joshua Smith, Randy Holder , Aimmey Garcia, Michael Hedrick, April Lawshea, Kaleb Ortiz

Apr 14, 2025

Murgado Lincoln of Chicago responded

Thanks for the kind words! We’re glad our team kept things efficient and clear—happy to help anytime!

April 12, 2025

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Employee Rating

Nice place, quick repair, they were professional and friendly, they fixed my car in 2 hours. More

by oykuakay8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Joshua Smith, Randy Holder , Aimmey Garcia, Michael Hedrick, April Lawshea, Kaleb Ortiz

Apr 14, 2025

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

April 12, 2025

Dealership Rating
Employee Rating

The prices for service are wildly inflated. Their rates for labor are not competitive with any other service provider in Chicago. Don’t go here unless you’re under warranty with the dealership. More

by Powellrileyd
Service Price Transparency
Service Communication
Recommend Dealer
No
Apr 14, 2025

Murgado Lincoln of Chicago responded

We’re sorry to hear about your experience. We’ve passed your feedback along to management for review.

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