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Grant Mckay
53 Reviews
53 Reviews
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53 Reviews of Grant Mckay
October 12, 2025
Grant McKay was super. I have had a problem with ignition for over 2 years. The staff in service worked tirelessly to diagnose and repair the issue. they even dealt with I have had a problem with ignition for over 2 years. The staff in service worked tirelessly to diagnose and repair the issue. they even dealt with my extended warranty. Wonderful Service!! More
by jb aviator
September 17, 2025
Service booking agent provided inaccurate information regarding loaners. Luxury vehicle with 20K miles incurred a $2,000 repair that was not accident related. One broken component could only be replace regarding loaners. Luxury vehicle with 20K miles incurred a $2,000 repair that was not accident related. One broken component could only be replaced with a "complete assembly". More
by kolofam
August 25, 2025
great job by randy! !! great job by randy!!! great job by randy!!! great job by randy!!! !! great job by randy!!! great job by randy!!! great job by randy!!! More
by Thomas.G.Fabbrini
Verified CustomerOther Employees Tagged: Joshua Smith , Randy Holder
August 08, 2025
Your service is very poor. The guy at the front desk told me my car would be fixed in two days, but I only got it back after 11 days. I almost had to fight with him to get my c The guy at the front desk told me my car would be fixed in two days, but I only got it back after 11 days. I almost had to fight with him to get my car. Every day when I asked, he just said, “Come tomorrow.” He was extremely lazy, and they didn’t even start fixing the car until the last day when I confronted them. The problem was only with the AC, yet it took this long. I’m very disappointed. More
by Maky
August 07, 2025
Great communication with service department -pick up and delivery of car greatly appreciated. Thank You! delivery of car greatly appreciated. Thank You! More
by katekollar
Other Employees Tagged: Joshua Smith , Randy Holder
July 28, 2025
Lack of communication in responding to inquiry for an appointment. Incorrect information provided regarding vehicle features (and insistence on that incorrect information). appointment. Incorrect information provided regarding vehicle features (and insistence on that incorrect information). More
by Chris Butler
Other Employees Tagged: Michael Walsh
July 18, 2025
randy in service goes above and beyond , great place to deal with. we will be coming back to have any service related issues. deal with. we will be coming back to have any service related issues. More
by JOE
Other Employees Tagged: Joshua Smith, Marta Garcia , Randy Holder
July 16, 2025
I appreciate to be taken in as a walk in. I came in for prepaid oil change. (Diesel truck) Employees were supper friendly and the manager was super helpful. There was one and only thing that I came in for prepaid oil change. (Diesel truck) Employees were supper friendly and the manager was super helpful. There was one and only thing that surprised me, the price on one basic service that is optional for the diesel engine this time of year. The price was shocking on removing and replacing the fuel filter. That is not the additional service I chose to do. In the commercial world, commercial filter (part) is fairly cheap and I am very well aware of the prices. I think they have to work on breaking down the costs for the customers to make it bit more customer friendly. Book hours and realistic hours matter when it comes to running successful business long term. Next time I'm sure it will be 5 start review. Overall, wonderful dealership, friendly employees, very clean inside and out dealership, keep up doing a great job. Thank you. More
by Ocean Inc (Lidia)
Other Employees Tagged: Joshua Smith , Randy Holder, The gentleman in parts, don't remember his name.
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