Greg Flynn
Greg Flynn at Viti Volvo Cars Tiverton

Greg Flynn

Service Manager

Viti Volvo Cars Tiverton

975 Fish Road
Tiverton, RI 02878

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26 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

17 yrs, 1 mo

Languages Spoken

English English

Employee Video

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26 Reviews

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26 Reviews of Greg Flynn

July 12, 2024

Dealership Rating
Employee Rating

Viti Volvo is a great place to buy a car or get service. The staff is very efficient and friendly. They explain what was done and make recommendations to keep your car running efficiently. Having a loane More

by ahoys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Tarantino, David Lazar

Aug 02, 2024

Viti Volvo Cars Tiverton responded

Hello ahoys, We apologize for the late response! We still wanted to reply and thank you for leaving this great review for us. We are very glad to hear that you had such a great experience with our service team! If you ever have any other questions or concerns, please feel free to give us a call at any time.

December 07, 2022

Dealership Rating
Employee Rating

The dealership was very responsive to my needs and always kept me appraised of what was happening More

by joecardamone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lazar

Dec 07, 2022

Viti Volvo Cars Tiverton responded

Thank you for taking time to leave us such a nice review about your experience. We are glad to hear our team did a great job addressing your needs so efficiently. We appreciate your business and look forward to assisting you again in the future.

July 09, 2022

Dealership Rating
Employee Rating

Professional, responsive, friendly, technically outstanding in diagnostics for troubleshooting issues, and Wilson called us with updates as our car was being serviced. We have always gone there More

by sckwjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilson, Seamus

Jul 11, 2022

Viti Volvo Cars Tiverton responded

Hi sckwjohn, Thank you for taking the time to leave this amazing review for us! We sincerely appreciate your feedback and are thrilled to hear that Wilson and the rest of our service team were able to provide such an amazing experience for you. Thank you for always choosing us! As always, if you ever have any questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

June 29, 2022

Dealership Rating
Employee Rating

The service is excellent, makes my life so much easier with their pick up in the morning. It is the reason I will buy another Volvo. More

by deborahpenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seamus

Jun 30, 2022

Viti Volvo Cars Tiverton responded

Hi deborahpenn, Thank you so much for taking the time to leave this amazing review for us! We're thrilled to hear that your servicing experience with Seamus and the rest of our team was a great one. We're also glad to know that you were able to take advantage of our free pick up and delivery services! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to helping you buy your next Volvo as well whenever you're ready!

April 20, 2022

Dealership Rating
Employee Rating

All the employees at Viti Volvo are accommodating and provide thorough and excellent service. I never experienced anything less than EXCELLENT at Viti Volvo. This is the third Volvo I have owned from V More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Tarantino, Lou Dutra, David Lazar , Bill Andrews

Apr 21, 2022

Viti Volvo Cars Tiverton responded

Hi Geri, Wow, thank you for this amazing review! We are so glad to hear that you have always had such great experiences when visiting our store. Thank you for always choosing us! As always, if you ever have any questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

February 05, 2022

Dealership Rating
Employee Rating

I am giving Viti service manager Greg Flynn a 5 star I am giving Viti service manager Greg Flynn a 5 star rating for his ability to lie,decieve,commit fraud against me and other customers who expect th More

by Scott D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Viti Volvo Cars Tiverton responded

Mr. Diodati, we are sorry you feel the way you do, and we are sorry you are having trouble with your vehicle. However, the repairs we made to your engine took place almost one year ago, and you have driven 14,000 miles since we made those repairs. If there was an issue with the workmanship of our technician, you would have had engine trouble a lot sooner than 1 year and 14,000 miles after you left our facility. The component that has now failed on your vehicle is not one of the components that we replaced last year. To help you in March of last year, we provided you with a lot of goodwill money from our dealership. We also advocated additional participation from Volvo Corporate to bring your previous repair costs down to less than 20% of what they would have fully cost you. Again, we are sorry you are having trouble with your vehicle. However, the false accusations you made in your earlier post are not accurate or justified. Your vehicle is more than 7 years old and has over 100k miles on it. We feel we have supported you to the best of our abilities. We hope you understand that we cannot be held responsible. Especially considering our last repairs were done over 14,000 miles ago and are different components than what is now failing.

Feb 09, 2022

Scott D. responded

Who is held responsible for returning the car to me with removed engine parts in a cardboard box in my back seat and trunk? I knew I was in trouble when the first diagnosis was you need a new battery when a new battery was put in 3 weeks prior and was told the battery can not be recharged this was a blatant lie also I was told I needed a fuel pump and was given a price of 1300$.Had the car been properly looked at I wouldn't have then been called back to say the cam shaft bolt was broken and it's not the fuel pump. Then had to wait 10 more days to be told it's going to cost me 2100$ to have the engine torn down to find out what is really wrong with it to only speak with the service manager Greg Flynn 15 minutes later and told it's going to cost 2500$. Fortunately for me I was able to consult with a Master Volvo technician and was told he has no doubt the problem with the car now is a direct result of work done 10 months prior which he said should have come with a 2 year parts and labor warranty.This was a classic case of a service manager was not going to be able to line his pocket in this situation so it was best to refuse to work on the car after being accused of fraud.

December 11, 2021

Dealership Rating
Employee Rating

Very attentive to my needs. Scheduling was easy. Jim delivered a loaner to me and took my car. He was very courteous. Text messages let me know the status of service on my car. They were quick. Every More

by kjb139
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: David Lazar

Dec 13, 2021

Viti Volvo Cars Tiverton responded

Hi kjb139, Thank you for taking the time to leave this amazing review for us! We greatly appreciate your feedback and are very glad to hear that you had such a wonderful experience servicing your vehicle with our team! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

September 25, 2021

Dealership Rating
Employee Rating

It is always a pleasure to do business with Greg Flynn. He is courteous and accommodating. The quality of service is always great and having our car picked up and delivered is a major plus. More

by Suegee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: David Lazar

Sep 28, 2021

Viti Volvo Cars Tiverton responded

Hi Suegee, Thank you for the amazing feedback! We're so glad to hear that you had yet another great experience with Greg and the rest of our servicing team. We're also thrilled that you're able to get usage from our pick up and delivery program. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

September 04, 2021

Dealership Rating
Employee Rating

We are always so impressed with the service we receive from Viti Volvo. And we are particularly grateful for the pickup at our home and the loaner that is left. It allows us to keep to our schedule. Th More

by deborah z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Viti Volvo Cars Tiverton responded

Hi deborah z, Thank you for taking the time to leave this incredible review for us! We are thrilled to hear that you had another great experience with our service department. We're also glad that you're able to take advantage of our loaner vehicles! As always if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to servicing you again in the future!

August 31, 2021

Dealership Rating
Employee Rating

From start to finish Greg Flynn in the service department was courteous and professional. He kept me updated on progress. My vehicle was in great hands! More

by WendyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Viti Volvo Cars Tiverton responded

Hi Wendy, We're so glad to hear that you had such a wonderful experience servicing your vehicle with Greg! Thank you for taking the time to reach out and leave this amazing feedback for us, we greatly appreciate it. If you ever have any other questions or concerns, please feel free to give us a call at any time! We look forward to servicing you again in the future.

1

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