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Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.9
54 Reviews

Specialties & Trainings

Hyundai Certified Service

4.9

54 Reviews

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54 Reviews of Gus Rozos

March 06, 2026

Dealership Rating
Employee Rating

Was told I need spark plugs this last visit. Had them replaced 6 months ago in July 2025 at 105,000 miles. It is.now February 2026 and I only have 110,000 miles. I feel I'm being hoodwinked by t More

by RICK.ARAUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Vanhoosier, Tyler Schulz

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March 05, 2026

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Employee Rating

Went in for service and waited for vehicle. Dealership was clean and everyone was very professional More

by MARYBIDDLE19
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear your service visit was great, that the dealership was clean and that everyone was professional! Our goal is to provide top notch service, and we're so glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 04, 2026

Dealership Rating
Employee Rating

His was great! Always a pleasure to deal with Gus is always a pleasure to work with More

by GROZOS
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! we are glad that the Gus and the team were able to make your visit great! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 03, 2026

Dealership Rating
Employee Rating

Everyone was professional and helpful. Waiting room and dealership clean and just overall pleasant Great place More

by MARYBIDDLE19
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that everyone was professional and helpful! Our goal is to provide an excellent customer service experience every time, and we're glad we hit the mark during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 27, 2026

Dealership Rating
Employee Rating

Great customer service! They were very helpful and accommodating while not taking too long with the service provided. Will return again once I need to come in for checkups. More

by mtepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the customer service was great, and that the team was helpful and accommodating! Our goal is to provide excellent service, and do what's in our customers best interest-we're glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 27, 2026

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Employee Rating

Always helpful and thorough Friendly , helpful answering questions Sincere ,genuine , and honest ! More

by WYLEYMURRAY3
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

WYLEYMURRAY3 responded

Thank you and Gus Rozos for helping me to to keep my Hyundia 2018 Tucson in tip top shape !

February 26, 2026

Dealership Rating
Employee Rating

Gus wasn't pushy dealership is nice and clean everybody friendly Recommend Patrick Hyundai to friends and family More

by OSTROWSKI4034
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that Gus was great to work with and that everybody was friendly! Our goal is to provide a stress free, welcoming environment-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 26, 2026

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Employee Rating

Times time in and out, all finished and checked on time Good experience overall, hopefully I don't need to come back :) More

by AAT163
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that time and time again you have a great experience with our team! Our goal is to provide an easy and stress free experience-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 24, 2026

Dealership Rating
Employee Rating

Josh was my customer service representative he was great. He was extremely professional and helpful. He explained everything and ensured all was looked at correctly. More

by OMAR.GUT4520
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that Josh was able to make your experience great. Our goal is to ensure that our customers needs re met, and that we're transparent with the work being done on your vehicle-we're so glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 21, 2026

Dealership Rating
Employee Rating

Professional, helpful Professional and always explains what has to be done and why Professional and Gus always explains what has to be done and why, answers questions too More

by ANNITASCA
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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Feb 27, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are thrilled to hear that your visit went great, and that Gus, and everyone was professional, and helpful! Our goal is to provide transparency, as well as a service experience that's second to none-we're so glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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