
Dealership Experience
7 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
154 Reviews
Write a Review154 Reviews of Guy Mello
May 15, 2025
Will and Jessica at service department are always professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall a professional and eager to assist. It’s always a pleasure bringing in my car for maintenance. This time around, it was for service due to a recall and to honor their warranty. My Maverick was in service for an extended period but Jessica kept me informed with status updates so I could plan accordingly. I’m glad that I purchased my vehicle from this dealership and get to have it serviced at this location. Guy and his team do an excellent job! More
Other Employees Tagged: Al Davis, Will Soong , Jessica Balles
April 30, 2025
Windward Ford of Hawaii delivered the friendliest, most professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire proces professional, and efficient car-buying experience I've ever had in my three plus decades of buying cars! Trevor, Will, and Guy made the entire process seamless and welcoming. They made me feel like Ohana! I have found my car buying and service HOME at Windward Ford of Hawaii! More
Other Employees Tagged: Angela Wong, Mark Sherlock, Melvin Mulligan, John Le, Will Soong , Trevor Morikawa
January 27, 2025
Usual car dealership tactics: drag out the back and forth with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in th with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in the contract, the default is having the add ins included and the financing guy insinuated that it’s standard. Opt out instead of opt in: They read their behavioral economics! Poor ratings are for use of these sales tactics and for the financing guy. Austin is a nice guy though. More
Other Employees Tagged: Austin Butler , Ken Carril
January 18, 2025
Working with Austin was a breeze and he understood what I was looking for in a new truck off the bat. The F-150 Lightning Flash is the perfect fit for my growing family. Austin, Guy, and JJ were able to keep was looking for in a new truck off the bat. The F-150 Lightning Flash is the perfect fit for my growing family. Austin, Guy, and JJ were able to keep the transaction moving right along and were were out the door in a few hours. They even gave me a good deal on my 2016 Chevy Colorado. Highly recommend working with them at Windward Ford. Mahalo gentlemen. More
Other Employees Tagged: JJ Pedro, Austin Butler
January 17, 2025
Will and Alaina (sp? ) were able to get me in right away to change out my MachE battery ) were able to get me in right away to change out my MachE battery More
Other Employees Tagged: Will Soong, Alaina Davis
January 03, 2025
This dealership is Awesome in every aspect. Presentation of the car down to our request to get low mileage, low payments and dependability for the family. Our representative, Mr. Austin Butler Presentation of the car down to our request to get low mileage, low payments and dependability for the family. Our representative, Mr. Austin Butler was very compassionate in our needs and advised us through the whole process to our satisfaction. Windward Ford is a top rated car dealership with outstanding staff who care about service for the clients needs and will find a car for you! More
Other Employees Tagged: JJ Pedro, Austin Butler
December 02, 2024
Over all it was a good buying experience. The staff are respectful and courteous. To top it off, I love my new Bronco! The staff are respectful and courteous. To top it off, I love my new Bronco! More
Other Employees Tagged: Jeffery Salazar
November 02, 2024
Service people were kind and helpful and explained what needed to be done to my truck needed to be done to my truck More
Other Employees Tagged: Alaina Davis
October 27, 2024
Amazing service from arrival till now! Melvin still checks in with us weeks later to make sure we’re good! Windward does is the bomb!! Melvin still checks in with us weeks later to make sure we’re good! Windward does is the bomb!! More
Other Employees Tagged: Angela Wong, Mark Sherlock, Melvin Mulligan, John Le, Cody Saldana
October 25, 2024
Very Knowledgeable, they answered all my questions and explained it in a way I'd understand. Very kind, I felt welcome as if I was family. explained it in a way I'd understand. Very kind, I felt welcome as if I was family. More
Other Employees Tagged: Austin Butler, Joshua Nielson-Willis, Will Soong, Landon Ivy, Alaina Davis, Bella Yamashita