Hailey Huffman

The people I interacted with were kind and considerate of my needs. I also felt the pressure to allow add ons to my purchase. I'm not sure yet what was primarily for increasing profits but I intend to find o my needs. I also felt the pressure to allow add ons to my purchase. I'm not sure yet what was primarily for increasing profits but I intend to find out. I have yet to get my vehicle as there was work to be done on it. I will find out what that was after I get the car. I wish I knew before I bought it. I'm hoping for the best. It's old and has more miles than I wanted but It also has low tech! That is what I needed. Not a simple find. More

by openrose Verified Customer Verified Customer

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Kind people. Hailey and David were very professional and attentive, it was a nice experience. Numbers never add up with dealerships, but they were at least explan Hailey and David were very professional and attentive, it was a nice experience. Numbers never add up with dealerships, but they were at least explanatory and did not push on selling things I did not need. More

by carlos.rojas.otero Verified Customer Verified Customer

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Honest and very caring. I didn't want the warranty and Mike said they would credit my account soon I didn't want the warranty and Mike said they would credit my account soon More

by kinger1 Verified Customer Verified Customer

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Hailey was very genuine, knowledgeable and made purchasing a new Forester a pleasurable experience. All other staff involved in the process were also kind and transparent. purchasing a new Forester a pleasurable experience. All other staff involved in the process were also kind and transparent. More

by Britt Minton Verified Customer Verified Customer

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Great experience working with the team. Clear communication, no pressure, and everything was handled as discussed. I appreciated the transparency and efficiency. Clear communication, no pressure, and everything was handled as discussed. I appreciated the transparency and efficiency. More

by Jerry Verified Customer Verified Customer

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Hailey is an outstanding salesperson. My background is 40 years in sales. She is top notch My background is 40 years in sales. She is top notch More

by Annsquire Verified Customer Verified Customer

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The dealership is clean. The entire process was very quick and painless, as well as professional The entire process was very quick and painless, as well as professional More

by tabithafritts Verified Customer Verified Customer

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After going thru a few dealerships and reps that wherent my favorite I was given Hailey randomly and I am so thankful! Not only did they keep any eye out for a. Not white Subaru but texted me held it for me my favorite I was given Hailey randomly and I am so thankful! Not only did they keep any eye out for a. Not white Subaru but texted me held it for me. Hailey was AMAZING! The person I signed off with at the very end was awesome. Great people. More

by odell_krystal Verified Customer Verified Customer

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Salesperson was very friendly and knowledgeable and made the deal stress free And very happy with our purchase the deal stress free And very happy with our purchase More

by Happy Buyer Verified Customer Verified Customer

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I was able to tie in the vehicle pricing from online Subaru build a vehicle to my local dealer for a starting point. Janesville Subaru then gave me the final price with the options I wanted. They also a Subaru build a vehicle to my local dealer for a starting point. Janesville Subaru then gave me the final price with the options I wanted. They also accepted the price I was will to accept for the trade in of my current vehicle. I really appreciated the ability to get everything in order before meeting with sales team. Vehicle shopping is one of my least favorite things to do, Janesville Subaru made it easy. Thank you ! The only negative was the pitch for the added pressure for maintenance. He started out telling me how much it would cost to replace electronics and mechanical failure . I had not yet completed the transaction and he was attempting to frighten me with maintenance costs. I was told at one point that if I committed to the plan for an extra $20 per month I would get a discounted price for all my service work. Basically one price for service with the plan and higher prices without the plan. This was discerning . If a customer says no thank you, stop asking . It took several times saying no thank you. After I had refused the plan the young man did return and corrected his statement informing me the service is all one rate for all customers regardless if I choose the plan or not. I appreciate he’s trying to do his job and certainly not a job I would want. More

by patricklalor13 Verified Customer Verified Customer

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