Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
208 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English English

4.9

208 Reviews

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208 Reviews of Haley McDonald

April 09, 2026

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All of the staff are courteous and anticipate needs. I enjoy visiting the dealership. Everyone there is great! More

by allisonmiller531
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our staff was able to anticipate your needs and make your visit enjoyable. We appreciate you choosing us and look forward to the opportunity to help in the future!

April 07, 2026

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Always there for you and the best costumer service i ever had. Great follow up. More

by TYLERTREMAIN
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your feedback and look forward to serving you again in the future!

March 24, 2026

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She is the best! Always. pleasant, always helpful, and goes above and beyond typical customer service. More

by allisonmiller531
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 26, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear we were able to make your experience a great one. Our team is always pleasant, always helpful, and goes above and beyond typical customer service. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 23, 2026

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I appreciate Rochelle staying in touch about the vehicle, the service, and the cost. She’s a pleasure and represents Mercedes-Benz Columbus in a professional and knowledgeable manner. More

by kit.mcclung
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Raul Navarro, Caitlyn Rusell , Kennedy McDonald

Mar 26, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Rochelle kept you informed about your vehicle, the service, and the cost. She is a pleasure to work with and represents Mercedes-Benz Columbus in a professional and knowledgeable manner. We appreciate your feedback and look forward to serving you again in the future!

March 16, 2026

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I have been going to the Mercedes Dealership for 12 years and have always received top quality service from all concerned More

by jamiewrains
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your positive experience with us! We're delighted to hear that you've consistently received top-quality service over the years. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of excellence in the future. If there's anything else we can do for you, please let us know!

December 31, 2025

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The first/initial contact was friendly/responsive and very helpful, most of all very informative, knowledgeable and and again friendly. My next purchase will be with every effort to purchase my next car More

by hermanbarnes1231
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Recommend Dealer
Yes
Jan 02, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that your initial contact with our team was friendly, responsive, and informative. It's our goal to provide knowledgeable and welcoming service to all our customers. We're thrilled to know that you're considering Mercedes Benz of Columbus for your next purchase and that we could be a part of such a special Christmas gift for your wife.

December 15, 2025

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I have been a customer that has been loyal to this dealership for over 11 years. I could easily go to Montgomery but wouldn't even consider it given my experience with Mercedes of Columbus over the ye More

by ktn112
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert

Dec 19, 2025

Mercedes-Benz of Columbus responded

Thank you for your incredible loyalty and for sharing your positive experiences with us over the past 11 years! We're thrilled to hear that our team, including Evelyn, has consistently provided you with excellent service and convenience, making it easy for you to choose us over other options. We truly appreciate your continued trust in Mercedes of Columbus and look forward to serving you and your four Mercedes vehicles for many more years to come. If there's anything else we can do for you, please let us know!

November 07, 2025

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Great staff and service department. Bought my second MB from this dealership. They are awesome to deal with!!! More

by delassiter
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar , Kennedy McDonald

Nov 07, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

November 03, 2025

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Always very professional and knowledgeable. Very friendly staff. This is my second purchase from this dealership. More

by patsileo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Nov 07, 2025

Mercedes-Benz of Columbus responded

Very friendly staff. This is my second purchase from this dealership.

September 11, 2025

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Employee Rating

Excellent staff and service. They treat you well and get the job done on time. More

by fksyed79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Tolbert, Rachelle Pennington , Rick Gilbert, Kailey Hood, Kennedy McDonald

Sep 12, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy!

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