Harald Hagen
Harald Hagen at Lou Sobh Kia

Harald Hagen

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

Contact Me
4.8
57 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

37 yrs

Specialties & Trainings

CPR AED

Advanced Wilderness First Aid

4.8

57 Reviews

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57 Reviews of Harald Hagen

June 21, 2026

Dealership Rating
Employee Rating

Service check-in was fast and efficient. Safety recall performed in less than one hour and vehicle was given a complimentary car wash when service was completed. Dealership has a comfortab More

by robert.klein42
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

Lou Sobh Kia responded

Thank you for your feedback! We're glad your check-in was quick and efficient and that your safety recall was completed promptly. We appreciate you choosing Lou Sobh Kia and are happy you enjoyed our comfortable waiting area and complimentary car wash!

June 18, 2026

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Great service! Had an emergency flat two traffic lights away and they got me in quickly. Fixed my flat and got me back on the road within an hour even without an ap More

by hensleyk49
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Recommend Dealer
Yes
Jun 22, 2026

Lou Sobh Kia responded

Thank you for your kind words! We're so glad our team could get you in quickly and back on the road after your unexpected flat tire. We appreciate you choosing Lou Sobh Kia and are always here when you need us!

June 18, 2026

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Always kind and helpful. Was able to squeeze me in at the last minute. So pleased! More

by m.pat72
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Recommend Dealer
Yes
Jun 18, 2026

Lou Sobh Kia responded

Thank you for the kind words! We're so glad our team was able to get you in at the last minute and provide a great experience. We appreciate your support and look forward to seeing you again!

June 17, 2026

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Prompt, exceptional service is always the standard. I also love getting my car back clean. More

by Laura McGray
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Recommend Dealer
Yes
Jun 18, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're so glad you consistently receive prompt, exceptional service and enjoy getting your vehicle back looking its best. We appreciate your support and look forward to seeing you again!

June 16, 2026

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Recommendation w/reservations. Left blinker inop. Took it in once on 6/12, supposedly repaired. By Sunday 6/14 blinker was again inop. Took it back on 6/16, supposedly repaired, le More

by LYNNENIELSEN2013
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service rep Justin was very efficient, but service was not coordinated.

Jun 18, 2026

Lou Sobh Kia responded

Thank you for your feedback. We understand how frustrating it must be to deal with an ongoing issue and multiple visits without having the concern fully resolved. We appreciate your patience and are glad Justin provided efficient service throughout the process. Please reach out to our Service Manager, Harald Hagen, at hhagen@lousobhkia.com or 678-679-7283 so we can learn more and work toward a resolution.

June 16, 2026

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Really happy with the work, nice job. Efficient and easy, will go back next time More

by Hclayman1111
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

Jun 18, 2026

Lou Sobh Kia responded

Thank you for the kind words! We're thrilled to hear your visit was efficient and easy. We appreciate your support and look forward to seeing you next time!

June 13, 2026

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Always very helpful and friendly staff. Quick service - clean accommodations. Very knowledgeable staff with the right answers. More

by bjcatl
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Recommend Dealer
Yes
Jun 16, 2026

Lou Sobh Kia responded

Thank you for your kind feedback! We're delighted to hear our team was helpful, friendly, and knowledgeable and that you enjoyed our quick service and clean accommodations. We appreciate your trust in Lou Sobh Kia and look forward to serving you again.

June 11, 2026

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I really enjoy working with the dealership, and I’d especially like to thank Service Manager Kevin and Service Advisor Justin—they’ve been a huge help. Whenever you have an issue, they really get it re More

by volkanakkaya6
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Recommend Dealer
Yes
Jun 16, 2026

Lou Sobh Kia responded

Thank you for your thoughtful review! We're so glad to hear Kevin and Justin have been such a tremendous help and consistently work to resolve any issues that arise. Providing exceptional service and support is what we strive for every day. We truly appreciate your continued trust in Lou Sobh Kia!

June 10, 2026

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Customer service is friendly knowledgeable and understanding. We will keep coming back for service and to purchase. More

by Plankstihl
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

Jun 10, 2026

Lou Sobh Kia responded

Thank you for the wonderful feedback! We're thrilled to hear you found our team friendly, knowledgeable, and understanding. We truly appreciate your loyalty and look forward to helping you with your service and vehicle needs for years to come.

June 02, 2026

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Employee Rating

Well oiled machine. Amber was a true professional. The dealership is very convenient to Dunkin’ Donuts. More

by rb6606
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Williams, Amber Woodcock

Jun 10, 2026

Lou Sobh Kia responded

Thank you for the great review! We're thrilled to hear Amber provided a professional experience and that everything went smoothly during your visit. We appreciate your sense of humor about our convenient location as well! Thank you for choosing Lou Sobh Kia.

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