Harold Blue

Rockhill Nissan is the shadiest car dealership I've ever dealt with and I've dealt with a lot of them over the years. There were a few shady things that happened along the way but nothing too outlandish fo dealt with and I've dealt with a lot of them over the years. There were a few shady things that happened along the way but nothing too outlandish for a car dealership. But the kicker was that the "Finance Lady" screwed us by adding in an extended warranty without telling us. She kept telling us about warranty stuff that was included but without telling us it was included along with a $2300 price tag. By the time we realized what she had done to us, we had already signed the papers. My wife went back and complained to a manager who supposedly fixed it by removing the warranty but when the payment vouchers arrived the payment amount included the extended warranty. The salesman supposedly is working on it but we've lost faith that this will get resolved. I'll give them one star because the salesman was nice. Otherwise, the only way Rockhill Nissan will see my face again is when I take this car back for a full refund. More

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Top notch dealership I went there with a car in mind and the entire team made me feel appreciated and that my needs were the top concern. Walked out with the exact car I w I went there with a car in mind and the entire team made me feel appreciated and that my needs were the top concern. Walked out with the exact car I wanted and feel like I am part of a new family. Thanks so much to Kia, Blue and the entire Rock Hill team got making my wish come true. More

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110% Customer-Oriented Ten years ago we bought a brand new Altima from Rock Hill Nissan, and through the years we discovered their service department was top-notch, always c Ten years ago we bought a brand new Altima from Rock Hill Nissan, and through the years we discovered their service department was top-notch, always completing work quickly, explaining everything, and letting us know what needed to be done without being too pushy: Last week, Freddie and George were friendly, efficient, and wonderful to work with, couldn't ask for better We didn't realize that we would leave with a 2018 Altima and hopefully repeat our new ten years of positive experiences! Jessica, LeShawn, and Mr Blue coordinated everything as a team and worked out an efficient plan that was perfect for us--we could not have asked for anything better, and we HIGHLY recommend Rock Hill Nissan to anyone looking for a short or long-term car experience More

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Purchase experience This was my first time buying a car from a dealership. It's always nerve racking doing anything for the first time but thankfully I did a lot of resea This was my first time buying a car from a dealership. It's always nerve racking doing anything for the first time but thankfully I did a lot of research before going in. I had expectations of being "tricked" into bad negotiations but to my surprise the process went extremely well. The staff were all working to get me the best deal they could. Khyree, my sales rep, did a magnificent job of getting me a great used Nissan Rogue at a price I could afford. It surprised me at how well he was willing to work with the process. And not only did the sales process go well but so did the financial process. Cindy knows her job like the back of her hand and got everything done fast. No one treated me like a bother when I had to come back for questions after the purchase so they even valued me as a customer and made me feel comfortable with the entire process. I never felt backed into a corner. I always felt like they did their absolute best! Thank you, Rock Hill Nissan! More

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Friendly Sales team was very helpful and provided information when asked. The staff was very friendly even if the process of purchasing was extended. I wish th Sales team was very helpful and provided information when asked. The staff was very friendly even if the process of purchasing was extended. I wish the detailing on the car had been done as asked. More

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Never recieved paper work Tried numerous times to get corrected paper work. Dealership sent a BOS three times with each one showing different incorrect VIN. Sent me a lifetime Tried numerous times to get corrected paper work. Dealership sent a BOS three times with each one showing different incorrect VIN. Sent me a lifetime powertrain warranty with the old incorrect VIN. I called the DOT myself and finally got things correct. I filed a complaint with the lifetime warranty company and they corrected the VIN. I had to correct all RHN mistakes. They did not have an coordination between dealership personnel and passed the mistakes to another section. No one would own up and correct anything. I have four BOS and three warranties, all with different VIN's. I have never experience such a lack of concern for the buyer. All their efforts were incorrect. Thank God for the SC DMV and the warranty company having a clear mission to help me. This process has taken me 4 months. More

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Great dealership! Service is always quick and very helpful. Buying process for me car was very personal and organized. Highly recommend this dealership for any veh Service is always quick and very helpful. Buying process for me car was very personal and organized. Highly recommend this dealership for any vehicle needs. More

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Fair and Friendly Got a great car at the price that worked for me after lively and lengthy negotiations and appreciated Xavier s professional and friendly attitude I wi Got a great car at the price that worked for me after lively and lengthy negotiations and appreciated Xavier s professional and friendly attitude I will highly recommend him and Rock Hill Nissan More

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