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Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
96 Reviews
4.8

96 Reviews

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96 Reviews of Heather Beran

December 26, 2025

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Employee Rating

Heather was very professional. She was able to let me know, in clear language, exactly what my car needed. She spent a lot of time looking for my tires. More

by mikedmcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience. We are glad Heather provided clear information and took the time to find the right tires for your car. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com

December 22, 2025

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Employee Rating

Very good. Enjoyed my experience with my helper. Thanks for the heads up about my car. More

by CANURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Patrick Seigler, Dustin Holifield, Russell Karli

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Dec 29, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear you enjoyed your experience and found the information about your car helpful. We appreciate your trust and look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com

December 20, 2025

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Employee Rating

The service department did a quick job of the oil change and tire rotation. The tech that rotated the tires did not report damage to one of my tires. Fortunately I noticed the damage myself. I sent a pic More

by THEFAMILYVINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 22, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad the oil change and tire rotation were completed promptly. We appreciate you bringing the tire damage to our attention and sharing the photo with your service advisor. This helps us address training needs to improve our service. We are also pleased to hear that Heather provided professional support throughout your visit. Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2025

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So kind and well organized meeting time and quick response to my check up request! More

by gyeongwon.pyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear the meeting was well organized and that you received a quick response. See you next time! Customer Relations Manager customerservice@purdygroupusa.com

December 15, 2025

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Employee Rating

Heather was very helpful and facilitated the work I needed done professionally and promptly. Always very easy to work with. More

by vaburk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad Heather provided professional and prompt assistance, making the process easy for you. We appreciate your business and look forward to helping you again. Customer Relations Manager customerservice@purdygroupusa.com

December 07, 2025

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Russell is my regular service rep and has always been helpful and professional. Highly appreciate his help. More

by kennybor24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

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Dec 08, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad Russell has been helpful and professional as your service representative. Looking forward to servicing your ride again! Customer Relations Manager customerservice@purdygroupusa.com

December 04, 2025

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The service was good, fast, and the people are friendly. Easy to schedule online too. More

by taylorletourneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are happy to hear the service was quick and friendly, and that scheduling online was convenient for you. We look forward to serving you again soon. Customer Relations Manager customerservice@purdygroupusa.com

December 02, 2025

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Employee Rating

EXCELLENT service with Heather and the rest of the team at the Bryan/College Station Toyota.👍🏼 More

by kirkj24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

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Dec 03, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Heather and the team provided excellent service. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 30, 2025

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Employee Rating

Heather Gave Me Excellent Customer Service I Want her to be My Advisor from now On. More

by jg43981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Obilo, Nikki Bordallo, Manny Lopez

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Dec 01, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are thrilled to hear that Heather provided excellent service. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com

November 28, 2025

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Employee Rating

Bryan–College Station Toyota, fast, fair, transparent journeys, your road starts right here. Thanks, friends! More

by jrc.nac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 01, 2025

Bryan College Station Toyota responded

Thank you for the kind words! We are glad to hear you experienced fast, fair, and transparent service with us. Wishing you many great journeys ahead! Customer Relations Manager customerservice@purdygroupusa.com

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