Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,168 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 3 mos

Industry Experience

20 yrs, 7 mos

Languages Spoken

English English

4.9

1,168 Reviews

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1168 Reviews of Heather Cullen

November 30, 2025

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Employee Rating

I live in Ellijay. I forged a relationship with Lou Sobh Honda, when I bought my used Ridgeline in NC. I intend to keep and drive my Ridgeline for a long time. They alw More

by Rhonda
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Recommend Dealer
Yes

Other Employees Tagged: Adam Gurreri

Dec 02, 2025

Lou Sobh Honda responded

Thank you Rhonda for trusting us with your vehicle and for making the long drive to us! We look forward to helping you again for all your vehicle needs in the future!

November 25, 2025

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Talin was great and Lou Sobh service department always takes good care of us and our vehicles. More

by Angela
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Recommend Dealer
Yes
Dec 03, 2025

Lou Sobh Honda responded

Thank you Angela for your loyalty and your 5 star review! We look forward to helping you again in the future!

November 15, 2025

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Excellent service. I have been a customer for the last 7 years or more, always had great service and timing. Consistently friendly staff are very helpful and great t More

by Mike B
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Recommend Dealer
Yes

Other Employees Tagged: Barry Leake, Stephanie Love

Nov 17, 2025

Lou Sobh Honda responded

Thank you so much for the positive feedback and we are so pleased to learn you've been a loyal customer for such a long time!

November 11, 2025

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Lou Sobh has been taking great care of our 2011 Honda CRV since 2016. Even at 180K miles, we feel confident about it mechanically. Our Service Advisor does a great job of making sure we understand what syst More

by LINDATINDAL
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Recommend Dealer
Yes

Other Employees Tagged: Talin Coester

Nov 13, 2025

Lou Sobh Honda responded

Thanks Linda for the positive feedback! We are happy to help you with all your service needs!

October 24, 2025

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5 stars service provided during my visits for car inspections. The entire team always take care well of customers More

by ageraldo1978
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Recommend Dealer
Yes
Oct 27, 2025

Lou Sobh Honda responded

Thank you for the 5-star review! We’re happy to hear you’ve consistently received excellent service during your visits. Our team truly appreciates your trust and loyalty!

October 14, 2025

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Very nice and attentive at Lou Sobh Honda! They always make me feel welcomed. Very clean and great communication. More

by Madison
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Recommend Dealer
Yes
Oct 15, 2025

Lou Sobh Honda responded

Thank you for your kind words! We’re glad you always feel welcomed and well cared for at Lou Sobh Honda.

October 05, 2025

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Truly exceptional service department… Always taken care of you are in great hands with their service department.. More

by james d
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Recommend Dealer
Yes
Oct 06, 2025

Lou Sobh Honda responded

Thank you for the kind words! We’re thrilled to know you always feel taken care of and in great hands with our service team. Your trust means a lot to us!

September 28, 2025

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Lou Sobh is not convenient to where I live. ....it does not matter. The level of service I receive from the incredible service department is well worth the extra miles and time. Heather Cullen o More

by Bryan Costello
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Recommend Dealer
Yes

Other Employees Tagged: Rashed Kahn and Ben the Mechanic. as well as Murtha.

Sep 29, 2025

Lou Sobh Honda responded

Thank you, Bryan! We truly appreciate you going the extra distance to visit us, that means a lot. We’re so glad to hear Heather and Murtha have consistently provided the exceptional service and trust you deserve. It’s great to know our team has earned your loyalty to Honda. We look forward to seeing you again when you’re ready for your next vehicle.

September 26, 2025

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Everyone was nice and polite, very unusual in service at a dealership. Didn't have a chance to price check work done though. More

by mbmurray01
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Recommend Dealer
Yes

Other Employees Tagged: James Nasser , Receptionist = 4 stars

Sep 26, 2025

Lou Sobh Honda responded

Thank you for your feedback! We’re glad you found our team nice and polite, and we hope to earn your trust on both service and value moving forward.

September 19, 2025

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I had a great experience with Heather. She took care of my issue promptly and effectively. Thank you! More

by osfitch
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Recommend Dealer
Yes
Sep 22, 2025

Lou Sobh Honda responded

Thank you! We’re so glad Heather was able to take care of your issue quickly and effectively. We appreciate your feedback!

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