Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
1,173 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 5 mos

Industry Experience

20 yrs, 9 mos

Languages Spoken

English English

4.9

1,173 Reviews

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1173 Reviews of Heather Cullen

January 30, 2026

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Employee Rating

This dealer has a Great and afficient customer service! I would like to Thankfulto Tan , for All of his support! More

by marcoal17
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Recommend Dealer
Yes

December 31, 2025

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2007 Acura TL (84,000 miles). Accident with damaged tail light. New part unavailable from ACURA. Christina spent time over and above my expectations in order to find the correct t More

by ken.mcdevitt
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Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

Jan 05, 2026

Lou Sobh Honda responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Christina went above and beyond to locate the correct taillight assembly for your Acura TL and that Heather was able to assist by waiving labor costs. Our team strives to provide exceptional service, and it’s wonderful to know their efforts made a difference for you. We truly appreciate your continued trust in Lou Sobh Honda and look forward to serving you again in the future!

December 17, 2025

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No additional comment is being added to this review since I usually do not add additional comment. More

by lummusrichard
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Recommend Dealer
Yes

Other Employees Tagged: John Goode

Dec 19, 2025

Lou Sobh Honda responded

Thank you so much for the 5 star review!

December 14, 2025

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Ryan provided exceptional service. His attention to detail and overall knowledge of vehicles is impressive. More

by niamaya27
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Recommend Dealer
Yes
Dec 15, 2025

Lou Sobh Honda responded

Thank you for your 5 star review! We are proud to have Ryan on our team!

December 09, 2025

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Christina was fantastic and took great care of my truck very quickly. I appreciate the message option when they request additional items for approval. More

by MAGC_KOT
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Lou Sobh Honda responded

Thank you for your feedback! We’re glad Christina took great care of your truck and that you appreciate the convenience of our message approval option. We look forward to serving you again at Lou Sobh Honda!

November 30, 2025

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I live in Ellijay. I forged a relationship with Lou Sobh Honda, when I bought my used Ridgeline in NC. I intend to keep and drive my Ridgeline for a long time. They alw More

by Rhonda
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Recommend Dealer
Yes

Other Employees Tagged: Adam Gurreri

Dec 02, 2025

Lou Sobh Honda responded

Thank you Rhonda for trusting us with your vehicle and for making the long drive to us! We look forward to helping you again for all your vehicle needs in the future!

November 25, 2025

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Talin was great and Lou Sobh service department always takes good care of us and our vehicles. More

by Angela
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Recommend Dealer
Yes
Dec 03, 2025

Lou Sobh Honda responded

Thank you Angela for your loyalty and your 5 star review! We look forward to helping you again in the future!

November 15, 2025

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Excellent service. I have been a customer for the last 7 years or more, always had great service and timing. Consistently friendly staff are very helpful and great t More

by Mike B
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Recommend Dealer
Yes

Other Employees Tagged: Barry Leake, Stephanie Love

Nov 17, 2025

Lou Sobh Honda responded

Thank you so much for the positive feedback and we are so pleased to learn you've been a loyal customer for such a long time!

November 11, 2025

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Lou Sobh has been taking great care of our 2011 Honda CRV since 2016. Even at 180K miles, we feel confident about it mechanically. Our Service Advisor does a great job of making sure we understand what syst More

by LINDATINDAL
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Recommend Dealer
Yes

Other Employees Tagged: Talin Coester

Nov 13, 2025

Lou Sobh Honda responded

Thanks Linda for the positive feedback! We are happy to help you with all your service needs!

October 24, 2025

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5 stars service provided during my visits for car inspections. The entire team always take care well of customers More

by ageraldo1978
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Recommend Dealer
Yes
Oct 27, 2025

Lou Sobh Honda responded

Thank you for the 5-star review! We’re happy to hear you’ve consistently received excellent service during your visits. Our team truly appreciates your trust and loyalty!

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