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Heather Cullen
1,166 Reviews
I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
12 yrs, 2 mos
Industry Experience
20 yrs, 6 mos
Languages Spoken
English
1,166 Reviews
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1166 Reviews of Heather Cullen
November 11, 2025
Lou Sobh has been taking great care of our 2011 Honda CRV since 2016. Even at 180K miles, we feel confident about it mechanically. Our Service Advisor does a great job of making sure we understand what syst since 2016. Even at 180K miles, we feel confident about it mechanically. Our Service Advisor does a great job of making sure we understand what systems are aging in our car and what their recommendations are for service to keep it in top form! More
by LINDATINDAL
Verified CustomerOther Employees Tagged: Talin Coester
October 24, 2025
5 stars service provided during my visits for car inspections. The entire team always take care well of customers inspections. The entire team always take care well of customers More
by ageraldo1978
Other Employees Tagged: Jimmy Harris, Ryan Esloon, Adam Gurreri, Barry Leake, Rashed Khan, Aquila Ukama, Daniel Wilson, Stephanie Love, Laith Younis
October 24, 2025
5 stars service provided during my visits for car inspections. The entire team always take care well of customers inspections. The entire team always take care well of customers More
by ageraldo1978
Other Employees Tagged: Jimmy Harris, Ryan Esloon, Adam Gurreri, Barry Leake, Rashed Khan, Aquila Ukama, Daniel Wilson, Stephanie Love, Laith Younis
October 14, 2025
Very nice and attentive at Lou Sobh Honda! They always make me feel welcomed. Very clean and great communication. They always make me feel welcomed. Very clean and great communication. More
by Madison
Other Employees Tagged: Jimmy Harris, Ryan Esloon, Adam Gurreri, Barry Leake, Rashed Khan, Aquila Ukama, Daniel Wilson, Stephanie Love, Laith Younis
October 05, 2025
Truly exceptional service department… Always taken care of you are in great hands with their service department.. of you are in great hands with their service department.. More
by james d
Other Employees Tagged: Jimmy Harris, Ryan Esloon, Adam Gurreri, Barry Leake, Rashed Khan, Aquila Ukama, Daniel Wilson, Stephanie Love, Laith Younis
September 28, 2025
Lou Sobh is not convenient to where I live. ....it does not matter. The level of service I receive from the incredible service department is well worth the extra miles and time. Heather Cullen o ....it does not matter. The level of service I receive from the incredible service department is well worth the extra miles and time. Heather Cullen offers nothing but exceptional service. Communication is top notch, transparency, and I get a level of trust that I have never achieved with any other dealership. I usually have to get a loaner car, and there are never any issues with this. Murtha always has all the bases covered and getting my loaner is usually as simple as getting the keys-turning in the keys. I will probably be buying a new car in the next 12 months, and Lou Sobh has convinced me to stay with HONDA. OUTSTANDING JOB! More
by Bryan Costello
Other Employees Tagged: Rashed Kahn and Ben the Mechanic. as well as Murtha.
September 26, 2025
Everyone was nice and polite, very unusual in service at a dealership. Didn't have a chance to price check work done though. a dealership. Didn't have a chance to price check work done though. More
by mbmurray01
Other Employees Tagged: James Nasser , Receptionist = 4 stars
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