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Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM

Hector Quinones

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.6
158 Reviews
4.6

158 Reviews

Write a Review

158 Reviews of Hector Quinones

July 21, 2025

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Employee Rating

Solved the problem with the electrical. They checked my car’s maintenance record and I approved it. If I had to come in later for these services, I would have had to pay for2 uber rides More

by FRED.HEIMANN.JR
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Salvatore Sinardi

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Jul 21, 2025

Executive Dodge Jeep RAM responded

Fred, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 09, 2025

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Great as always, getting all the work that I have requested in the timeframe I always ask for. More

by KOWALSKI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Salvatore Sinardi

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Jul 09, 2025

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 03, 2025

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Communication was absolutely the best that I have ever experienced. I was informed as to what was going on, every step of the way. Hector was very informative and even sent videos as to the problems found More

by zaralin77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Jul 03, 2025

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 18, 2025

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During the video tech said that they don’t stack weights get the truck home and the weights were stacked very dissatisfied called back and still to this day no return phone call. Makes me wonder if they act More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan, Salvatore Sinardi

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Jun 22, 2025

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 05, 2025

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Had oil change and tire rotation done very happy with the service . Service was completed in a reasonable time and very informative. More

by JSMITH0872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Salvatore Sinardi

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Jun 05, 2025

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 02, 2025

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Employee Rating

They had the vehicle for 2 weeks and it’s still not fixed!!!!!!!!! Sent it back still in need of repair More

by EMALASPINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan, Salvatore Sinardi

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Jun 06, 2025

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

May 29, 2025

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Employee Rating

Great, very quick, flexible. He made my visit very easy and manageable. Let me drop off my vehicle a few days early. More

by Jcatsmith17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Salvatore Sinardi

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May 29, 2025

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 06, 2025

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Very detailed explanation on what the issue was. Kept me informed and got my truck back when promised. More

by Pizzano family
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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May 06, 2025

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 08, 2025

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Employee Rating

Very easy to get service on my vehicle. Staff is always polite, informative and friendly. More

by JSICIGNANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Salvatore Sinardi

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Apr 08, 2025

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 27, 2025

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Employee Rating

I’m new to the dealership, so far I haven’t had any complaints. The service staff has been courteous and helpful. More

by chdc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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