Holly Johnson
Holly Johnson at NYE Toyota
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Holly Johnson

Service advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Holly Johnson

May 01, 2025

Dealership Rating
Employee Rating

Excellent experience, Eric was extremely informed and helpful. He stayed in touch with me and answered all my questions, until and including delivery More

by SUEH810
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Brockway

April 28, 2025

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Got me in quick for an inspection but it took over an hour to complete. Only wish they would schedule these quicker services when they can do it more quickly. I was also in the shop not a month ago and n More

by katehannon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 24, 2025

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Dealer has a good selection of vehicles. Dave the salesman was knowledgeable. It was a smooth and fast transaction. Wasn’t pressured into any extra things More

by CHARLIEWAHL
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 24, 2025

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 24, 2025

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Phenomenal service as always! ! Holly and her team are outstanding, professional and prompt. Won’t go anywhere else. More

by paul.frankfurter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

April 22, 2025

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The service work requested was completed in a timely manner. All work was done and explained during pick up as the vehicle was a drop off. The vehicle on 10-19-23 had four rocker moldings repaired from More

by Stevenjake98
Service Price Transparency
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Service Communication
Recommend Dealer
No
Apr 22, 2025

NYE Toyota responded

We value and appreciate your business, Steven. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 16, 2025

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Fast & friendly interaction. Reviwing options for any work was helpful and all information on vehicle history was helpful in making decisions. More

by danecaveman
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 09, 2025

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Employee Rating

Very efficient. All questions answered. Very nice staff. Friendly. Relaxing atmosphere. Hot drinks available. Kids corner for the little ones. More

by MARYANNTALENTO517
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 11, 2025

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 08, 2025

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Employee Rating

Everything went extremely well. I am pleased. All questions were answered. I will not hesitate to return More

by MARYSNOWBIRD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 11, 2025

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 30, 2025

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Employee Rating

The team at NYE were very thorough and worked with my insurance and myself to complete the job. They helped me initially when they informed me that the damage caused by rodents may be covered by my insur More

by katehannon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 11, 2025

Dealership Rating
Employee Rating

I recently visited Nye Toyota for a service appointment, and I couldn’t be more impressed with the experience! From the moment I walked in, the staff was welcoming, professional, and attentive. The service More

by ERINHENCE2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Trombley

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