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Howard Mei
18 Reviews
18 Reviews
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18 Reviews of Howard Mei
September 09, 2025
Insufficient attention to details of new BMW, once sale was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came bac was made couldn't get me off the lot fast enough. Example: speed limiter button was activate, I couldn't go over 20 mph after leaving lot. Came back and they had no idea what was wrong. All weather floor mats were not in car, my wife caught the error. Sales manager sent email for any concern, I responded by leaving email and voice mail - no return. Going to another dealership for orientation. Not impressed with my experience at Owings Mills BMW. More
by garygolkiewicz
August 31, 2025
The car was delivered in a beautiful condition. Th best thing was the tech support person who spent the time to review all of the features to be programmed. My experience with other dealers has lac Th best thing was the tech support person who spent the time to review all of the features to be programmed. My experience with other dealers has lacked this essential experience More
by hweinersbw
Verified CustomerAugust 07, 2025
Howard did an awesome job following up my wants and needs when it came to my new BMW X6. My expectations were met. I will recommend BMW at Owings Mills to my family and friends. Thank you! when it came to my new BMW X6. My expectations were met. I will recommend BMW at Owings Mills to my family and friends. Thank you! More
by emelvin76
August 03, 2025
Overall car buying experience and service are excellent and they all worked like a team. and they all worked like a team. More
by prashanthbvs
Other Employees Tagged: David Hess, Daniel Kim, Eric Lowery, Karen Anderson, Daniel Cushner
July 31, 2025
Howard was excellent. He notified me of every update concerning my new car build. The entire staff was very polite and professional. Howard was very knowledgeable about th He notified me of every update concerning my new car build. The entire staff was very polite and professional. Howard was very knowledgeable about the whole car search and ultimate personal build process. I had a very good experience. More
by GPS6834
July 17, 2025
Excellent Service Center, staff is always very helpful, vehicle is always ready as promised . Answered all my questions. vehicle is always ready as promised . Answered all my questions. More
by lbarnes5
Other Employees Tagged: Imran Javed, David Hess, Michelle Jackson, Mark Johnson, Derrick Edwards
July 02, 2025
My car buying experience was very easy. When I had an issue I was invited back in and everything was taken care of to my complete satisfaction. Thank you BMW OM for your great customer serv When I had an issue I was invited back in and everything was taken care of to my complete satisfaction. Thank you BMW OM for your great customer service. More
by michelehm1
July 01, 2025
My experience was great. Howard was very helpful and professional. He listened to what I wanted and guided me right to the vehicle that I drove home! Howard was very helpful and professional. He listened to what I wanted and guided me right to the vehicle that I drove home! More
by tinam.bents
June 24, 2025
Milena in the service department was great to work with, attentive, knowledgeable, courteous, friendly, efficient. Job well done. Howard was excellent with the sales of the vehicle, Daniel Kim did an ex attentive, knowledgeable, courteous, friendly, efficient. Job well done. Howard was excellent with the sales of the vehicle, Daniel Kim did an exceptional job regarding the paper work for the sale. No complaints. More
by anonymous
Other Employees Tagged: Daniel Kim
