Hugo Tirado

I would not recommend this dealership! I recently purchased a truck online and the truck had to go to the shop as soon as it was delivered. I’ve had minimal communication from the dealersh I recently purchased a truck online and the truck had to go to the shop as soon as it was delivered. I’ve had minimal communication from the dealership since the day they took my down payment. I was told the truck I purchased was a certified Preowned that had gone through a thorough inspection from a mechanic. When the truck was delivered to me it wouldn’t start. Come to find out the battery and starter needs replaced. When I told the dealership about this they told me the truck had to be jumped before loading it on the delivery trailer. That moment they should’ve looked into the battery or starter but instead made it my problem. I understand I signed an “As-is” contract but this dealership lied and mislead me. Telling me the truck was in good running condition but in fact it hasn’t ran since it was delivered. They told me their warranty will not cover the battery or starter so I’m stuck with the bill on a truck I haven’t even been able to drive yet. The entire point of purchasing a vehicle is to get from point A to point B and I haven’t been able to do that. This entire process has been frustrating and inconvenient. They need to make this right but won’t communicate with me. More

Report | Print