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Hunter Roussel
Hunter Roussel at Genesis of New Orleans
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Hunter Roussel

Service Advisor

Genesis of New Orleans

3240 Power Boulevard
Metairie, LA 70003

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4.9
24 Reviews

Having worked closely with both Toyota's and Lexus' cutting-edge technologies and luxury offerings, I have developed a deep understanding of what drives consumer satisfaction and brand loyalty. Eager to learn and expand my horizons, I am now excited to explore Genesis, a brand known for its innovation and premium design. With a solid foundation in the automotive sector, I look forward to further advancing my career by bringing my expertise to Genesis, embracing the future of luxury and technology.

Dealership Experience

4 mos

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

4.9

24 Reviews

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24 Reviews of Hunter Roussel

April 30, 2025

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Employee Rating

Went in for tire replacement but a day later all tire monitoring system failed I'm waiting for sensor to come in and will have to go back to the dealership now for a 3rd visit. More

by TWALTHERS
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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May 01, 2025

Genesis of New Orleans responded

Thank you for sharing your experience with us. We apologize for any inconvenience you've encountered with the tire monitoring system. Your feedback is important, and we appreciate your patience and understanding as we resolve the issue.

April 28, 2025

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Just really take care of me and my car. My car is ready when promises plus they washed it More

by TIFFLA414
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 29, 2025

Genesis of New Orleans responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team was able to meet your expectations. We take great pride in ensuring our customers and their vehicles are well taken care of. Your satisfaction is our top priority, and we're glad to know you appreciated the timely service and the car wash.

April 26, 2025

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he was very professional in his service and knowledgeable with Genesis and helpful. thank you More

by KEVINH0429
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Yes
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Apr 28, 2025

Genesis of New Orleans responded

Thank you for your kind words, Kevin. We're delighted to hear about your positive experience and that our team member provided you with professional and knowledgeable service. Your feedback is greatly appreciated, and we're glad to have been of help.

April 24, 2025

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Great reliable service. Genesis of New Orleans really outshined the Genesis I “use” to visit! More

by LAVAL.FRANKLIN
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Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Bouie

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Apr 24, 2025

Genesis of New Orleans responded

Thank you, LAVAL.FRANKLIN, for your kind words and for choosing Genesis of New Orleans. We're thrilled to hear that you had a positive experience and that we stood out compared to your previous visits elsewhere. Your feedback is greatly appreciated and inspires us to continue providing excellent service.

April 24, 2025

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Service was done efficiently and well, in a friendly manner I like the Genesis dealership More

by PRKASTL
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 25, 2025

Genesis of New Orleans responded

Thank you so much for sharing your positive experience with us. We're thrilled to hear that you found our service efficient and that our team provided a friendly atmosphere. It's wonderful to know you enjoy visiting our dealership. Your kind words mean a lot to us, and we look forward to serving you again in the future.

April 19, 2025

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Very accommodating and quick service while you wait. Friendly and knowledgeable people in.both sales and service. More

by JOHN.BURKE65
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Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Bouie

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Apr 21, 2025

Genesis of New Orleans responded

Thank you, JOHN.BURKE65, for your kind words. We're thrilled to hear that you found our service accommodating and efficient. Our team takes pride in being friendly and knowledgeable, and your feedback reinforces our commitment to providing an exceptional experience for our customers. We appreciate you taking the time to share your positive experience with us.

April 17, 2025

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Friendly and knowledgeable staff with A1 customer service. I will use again for future service appointments More

by JEROMEMAYS79
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Yes
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Apr 21, 2025

Genesis of New Orleans responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It's wonderful to know that our staff's friendliness and expertise made an impression. We look forward to welcoming you back for your future service appointments.

April 14, 2025

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Employee Rating

Great service and communication Hunter was easy to work with. The service department was able to fix my issue while I waited. Very satisfied with my experience More

by ALYCE.LACOUR
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 15, 2025

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We are delighted to hear that Hunter and our service department were able to meet your expectations and resolve your issue efficiently. Your satisfaction is our priority, and we appreciate your kind words.

April 13, 2025

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Very pleasant and personable. So pleased not to work with Hyundai anymore .love my genesis. More

by ANDREE
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Yes
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Apr 14, 2025

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We're delighted to hear that you are enjoying your Genesis and that our team was able to provide a pleasant and personable experience. Your satisfaction is important to us, and we appreciate your kind words.

April 09, 2025

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Employee Rating

Prompt service. Dealership is clean, staff is nice & it's nice to have complimentary snacks & drinks. More

by Qu€€nCoutu®€4€va
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 09, 2025

Qu€€nCoutu®€4€va responded

Hunter was VERY Professional, knowledgeable & helpful. He is doing an Exceptional job. Shout out! to the Tech. who repaired my car.

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