Ian Edmonson
Ian Edmonson at City Volkswagen of Evanston

Ian Edmonson

Sales Professional

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
163 Reviews
5.0

163 Reviews

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163 Reviews of Ian Edmonson

March 17, 2026

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Employee Rating

I worked with both Randy and Josh, they were very friendly and helpful. I feel like I got a great used car! More

by Meg K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper , Randy

Mar 17, 2026

City Volkswagen of Evanston responded

We’re glad Josh was friendly and helpful during your purchase of a used Subaru Forester. It’s great to know you’re pleased with your Forester. If you need anything in the future, we’d be happy to assist. Sam Lotta General Manager slotta@cityautogroup.com

March 16, 2026

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Josh Kemper has been a wonderful sales consultant. He's been very helpful in answering any questions and took the time to explain any concerns we had. I had decided to buy a with Josh because of how c More

by Ostapkhashchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Mar 17, 2026

City Volkswagen of Evanston responded

Thank you for sharing your experience with Josh. We’re glad he provided clear answers and made you comfortable enough to choose your Toyota Corolla Hybrid in one visit. We appreciate your recommendation and look forward to helping your friends and family find the right car. Sam Lotta General Manager slotta@cityautogroup.com

March 10, 2026

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I saw a brand new listing of a vehicle I had test driven elsewhere, and sent an email requesting to see it the next day. I was greeted by Josiah, one of the salespersons, and he did a wonderful job showing More

by richvoss86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josiah Zwrin my salesperson, and Tim the financial guy

Mar 11, 2026

City Volkswagen of Evanston responded

Thank you for choosing a Volkswagen Tiguan and for sharing your experience. We’re glad our team’s walkthrough of the interior features and neighborhood test drive met your expectations and that the purchase process proceeded smoothly. Feel free to reach out if you have any questions about your new Tiguan. Sam Lotta General Manager slotta@cityautogroup.com

Mar 11, 2026

richvoss86 responded

Sam - After getting the Tiguan home I walked around it again (I was showing it to my neighbor) and noticed two minor scratches that I hadn't at your dealership. I texted Josiah and he said that he hadn't seen them either and to bring it in.. My first question to him was actually if your store had touch-up paint in the proper. shade. I may be able to stop by this afternoon. On a different topic, it certainly worked well in that deluge last night ! Lights, defroster, wipers, handling were all perfect ! Rich

March 07, 2026

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Great service and great attention to detail! Josh Kemper is fantastic to work with and I can't recommend him enough! More

by gehrett.family
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Mar 07, 2026

City Volkswagen of Evanston responded

We’re thrilled that our service and attention to detail stood out and that Josh was so helpful. Congratulations on your new Volkswagen Atlas. Enjoy every adventure in your Atlas. Sam Lotta General Manager slotta@cityautogroup.com

February 28, 2026

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Excellent experience overall. Clean facility. Enjoyable experience. Would come back again and tell others to use. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Feb 28, 2026

City Volkswagen of Evanston responded

Thank you for recognizing our clean facility and pleasant atmosphere. We’re delighted you enjoyed your experience with your used Volkswagen Taos. We look forward to welcoming you again and appreciate you recommending us to others. Sam Lotta General Manager slotta@cityautogroup.com

February 23, 2026

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Buying through City Volkswagen was a good experience. Josh was extremely knowledgeable and thorough throughout the entire process. I would purchase here again in the future. More

by Brad W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Feb 24, 2026

City Volkswagen of Evanston responded

What a pleasure to hear that Josh’s expertise made your Volkswagen purchase so seamless. We’re glad the process was clear and thorough from start to finish. We look forward to assisting you again soon. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2026

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Our sales consultant, Josh Kemper was great! He is very nice, knowledgeable and clear explaining all the features of the car. More

by annettenolan1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Feb 20, 2026

City Volkswagen of Evanston responded

We’re delighted Josh provided clear, knowledgeable guidance on your Volkswagen’s features. Thank you for taking the time to share your experience and enjoy every drive. Sam Lotta General Manager slotta@cityautogroup.com

February 19, 2026

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Such a good vibe from the moment I walked into City Volkswagen of Evanston. Ian and Frank were helpful in getting me set up with a test drive and sharing the cool features while we were on the road. More

by deborah c
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gilbert Ansah, Frank Guevara , Thank you to Tim in the finance office for keeping it simple!

Feb 20, 2026

City Volkswagen of Evanston responded

We’re delighted to hear how well everything came together from your initial test drive to driving home in a new Volkswagen Taos. Ian, Frank and Gilbert appreciated the opportunity to showcase features, locate the perfect model, and assist with your trade in and VW app setup. Thank you for sharing your experience and congratulations on your new Taos. Sam Lotta General Manager slotta@cityautogroup.com

January 29, 2026

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helpful and responsive to inquiries. Good experience when we purchased a car. Would love for things to move faster paperwork wise but that’s the nature of car dealerships. More

by Kw22vball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Jan 29, 2026

City Volkswagen of Evanston responded

Thanks for sharing about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon! Sam Lotta General Manager slotta@cityautogroup.com

January 16, 2026

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Employee Rating

Helped us a lot and made sure we were comfortable the whole time. Good purchase experience with Josh! More

by Spinksjack1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Kemper

Jan 16, 2026

City Volkswagen of Evanston responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sam Lotta General Manager slotta@cityautogroup.com

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