Ian Edmonson

Ian’s knowledge and understanding of what we were looking for put us at ease in the purchasing process. His explanations of the two vehicles we test drove was excellent. for put us at ease in the purchasing process. His explanations of the two vehicles we test drove was excellent. More

Report | Print

We loved our experience buying a car at City of Evanston VW. Everyone was friendly, set expectations, and showed strong attention to detail. The inventory was incredible as well! And the facilities were VW. Everyone was friendly, set expectations, and showed strong attention to detail. The inventory was incredible as well! And the facilities were very updated and great! More

Report | Print

great team. Honest straight forward pricing. Kind and respectful. Ian, Enrique and Manny were fabulous. Honest straight forward pricing. Kind and respectful. Ian, Enrique and Manny were fabulous. More

Report | Print

Purchased the brand new vehicle on 7/24/2025. I worked with Ian. Ian was very knowledgeable and helpful with my questions about the vehicle and purchase process. Also there was no “pressure s I worked with Ian. Ian was very knowledgeable and helpful with my questions about the vehicle and purchase process. Also there was no “pressure sales approach”, other staff involved in paperwork were also helpful and respectful. By the way this is the 2nd time I been going to the this dealership to purchase a vehicle and will go again in the future. More

Report | Print

Best way to close out a lease for a car you love. ...buy it! Love my Tiguan. Leased it from and now bought it from City Volkswagen of Evanston. Incredible customer service in every aspect of sales, ...buy it! Love my Tiguan. Leased it from and now bought it from City Volkswagen of Evanston. Incredible customer service in every aspect of sales, vehicle service, and careful explanations of all finance and warranty options. Kudos to Ian (sales) and Alex (finance), Bill and Jason (service) and special recognition to Marcus (Sales Manager) and Anthony (and JP - co-owners) for operating a totally modern, customer focused car dealership! More

Report | Print

Wow. ..I wish i knew about them before....Seamless experience from start to Finish....Thanks IAN ..I wish i knew about them before....Seamless experience from start to Finish....Thanks IAN More

Report | Print

I had a great experience buying my car from Ian Edmonson at City Volkswagen of Evanston. Coming in knowing the model I wanted, Ian patiently walked me through the process—inspecting the car, arranging a tes at City Volkswagen of Evanston. Coming in knowing the model I wanted, Ian patiently walked me through the process—inspecting the car, arranging a test drive, and explaining all key features and what to expect. Marcus Carnes was my first point of contact over the phone. We chatted at least five times the day before I visited the dealership, and he put me completely at ease from the start. Ian was professional and never rushed me, answering my questions thoughtfully and giving me space to consider everything carefully. The experience was smooth and relaxed, with Ian maintaining a helpful, approachable attitude throughout. Alex Paszkowski, the finance manager, helped me get settled up. He was clear about the terms and made the financing process quick and easy, which I really appreciated. At checkout, Mike Szafraniec, the service advisor, assisted me and made sure everything was wrapped up smoothly. I also want to mention that Ian connected me with a reliable car insurance broker, which made getting insurance hassle-free. I highly recommend Marcus, Ian, Alex, Mike, and the entire team at City Volkswagen of Evanston to anyone in the market for a new car. Thanks! More

Report | Print

Best sales experience! The entire process was stress free thanks to Ian and the crew. Everything was carefully explained. Features of the vehicle were effectively demonstra The entire process was stress free thanks to Ian and the crew. Everything was carefully explained. Features of the vehicle were effectively demonstrated. Highly recommend purchasing vehicles from City VW of Evanston. More

Report | Print

I had the pleasure of purchasing a 2024 BMW M2 from City Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from Sou Volkswagen of Evanston, and the entire experience was nothing short of outstanding. Within 36 hours of discovering the car online, I flew in from South Carolina to Illinois and was met with professionalism, hospitality, and true enthusiasm from the Evanston VW team. From the moment I arrived early Saturday morning, the staff made sure everything moved smoothly. Ian, the client advisor who sold me the car, was fantastic to work with—responsive, knowledgeable, and genuinely excited about helping me find the right fit. I’ve even stayed in touch to share updates and pictures of the car! The management team, including Marcus and Bill, were incredibly supportive and truly demonstrated what customer care is all about. While a minor issue arose shortly after purchase, they went out of their way to ensure it was resolved quickly and fairly, and that I was fully taken care of in the process. Manny in finance made the paperwork a breeze and was one of the kindest finance professionals I’ve encountered at any dealership. Marek and the technicians were quick to inspect the vehicle and coordinate service the same day, and Caesar ensured I had safe and smooth travels from the dealership. Buying a car—especially out of state—can be a stressful process, but this team made it easy, comfortable, and even fun. They treated me with honesty, urgency, and respect, and I couldn’t be more grateful for how they handled every step of the process. Highly recommend City Volkswagen of Evanston if you're looking for a team that truly stands behind their customers. More

Report | Print

Wonderful experience! Frank, Ian, and Alex were all very helpful and thoroughly answered my questions throughout the purchase process. I felt comfortable and confident in Frank, Ian, and Alex were all very helpful and thoroughly answered my questions throughout the purchase process. I felt comfortable and confident in my decision due to the support I received. I would definitely recommend! More

Report | Print