Ignacio Hernandez

My father and I bought a pre-owned car in March 2025 and after driving the car off the lot at the time of purchase, I noticed some noises coming from the front end and let Mike Miller know of it and they br after driving the car off the lot at the time of purchase, I noticed some noises coming from the front end and let Mike Miller know of it and they brought the car back into the shop and they said they had to tighten up some things and put in new clips that were missing and the clunking sound did go away but just a few days later after driving the car back to where I live in North Carolina, the noises came back and I took it to a nearby dealership and so began all the issues. Warranty work was done and the struts, engine mounts and wheel bearings were replaced then had to go back a couple days later to have an alignment performed. Not even two weeks later, it was back in the dealership because the steering rack failed and another alignment had to be be done and from then on, the Nissan Sentra we bought was in the dealership constantly to have warranty work done and the problems are still not resolved, it still makes creaking and popping noises in the front end. The dealership that performed all of the work on the car said the car was not certified even though the car we got was advertised as a certified pre-owned and on top of the power train warranty, there was the certified pre-owned warranty on the car as well but Nissan of Cape Coral refuses to make it right and resolve the problem and get us out of this car being that’s clearly unsafe and not reliable. Blake Robinson asked what he could do to make it right but he and Ignacio “nacho” are refusing to compromise in any way and resolve the problem and take responsibility for selling a car that was not certified and has had constant issues. They just want more money to be able to take the car back and trade it for something more safe and reliable. I do not ever suggest buying a pre-owned car from Nissan of Cape Coral. More

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If you want to know the definition of a “snake oil salesman,” in my personal experience you only need to visit Cape Coral Nissan. Look for Aaron, Nacho, and the condescending sales manager, Blake — th salesman,” in my personal experience you only need to visit Cape Coral Nissan. Look for Aaron, Nacho, and the condescending sales manager, Blake — they were, in my opinion, the full embodiment of that term during my experience there. To suggest that after less than three months of driving this vehicle, the reason I needed new tires was somehow my fault was unbelievable. What really shocked me was that instead of taking responsibility, they tried to “make me a deal” on three new tires. How about doing the right thing and putting safe, adequate tires on a vehicle before selling it in the first place? A month ago, I even brought the car in and pointed out the missing rubber on one of the tires, only to be told it must have happened after I bought it — which I completely disagreed with. In my opinion, this dealership is a headache waiting to happen. I was actually preparing to buy a brand-new car and planned to give them my business, but after this experience, I will never spend another penny there — and I wouldn’t recommend that anyone else does either. Save yourself the trouble and steer clear of this place. More

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After a misunderstanding Nissan of Cape Coral is now coming through in flying colors making it right . Its great to see integrity in play . our daughter will be visiting the dealership to get a repair d coming through in flying colors making it right . Its great to see integrity in play . our daughter will be visiting the dealership to get a repair done to the wheel and to pick up keys thank you Josh and Blake for getting this done I will be recommending you both in the future! More

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Hello, yesterday I was at Nissan in Cape Coral. Mr. Jesus served me. He was super nice, very attentive, a very good salesman, whom I am very grateful for. Everything was a success. Highly recommend Mr. Jesus served me. He was super nice, very attentive, a very good salesman, whom I am very grateful for. Everything was a success. Highly recommended, thank you. More

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Terrible lied to us about providing a second key for the car we bought; called and left message multiple times . Finally called the GM Blake Varnadoe I explained to him what happened, and he said to me “ le car we bought; called and left message multiple times . Finally called the GM Blake Varnadoe I explained to him what happened, and he said to me “ let me look into it and I will call you back by the end of the day . He never called me back and never answered my subsequent emails and still without a second key . Also we were steered into buying warranty as it was required by the state. Paid a premium for the car not a great Fourth of July sake price as promoted. They pride themselves in taking advantage of seniors , lying scoundrels buyer beware. More

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Great dealership takes care of their customers, treats everyone with respect. And helps you make the best decision for you everyone with respect. And helps you make the best decision for you More

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This dealership lost the title to my vehicle and won't return any of my calls. From the general manager, business manager nor the salesman! return any of my calls. From the general manager, business manager nor the salesman! More

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I had a pleasant experience at this dealership, Oscar was very helpful as well as Nacho. very helpful as well as Nacho. More

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Óscar Suárez me atendió lo recomiendo y al igual nacho de financiamiento me atendió todos muy amable gracias financiamiento me atendió todos muy amable gracias More

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Daniel Alves was attentive and walked us through the entire process. Great experience! He did Fantastic entire process. Great experience! He did Fantastic More

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