Isaiah Lake

So I buy this 2021 Bronco Sport from DRIVEHUBLER preowned along with an extended warranty. Thing has about 42k miles at the time and the tire was low. They aired it up and said if it leaked again they'd fix along with an extended warranty. Thing has about 42k miles at the time and the tire was low. They aired it up and said if it leaked again they'd fix it. Great they did. But right away I'm noticing this LOUD moaning noise in the rear breaks when backing up, usually when it's cold and damp. When I inform them the tire is still leaking and needs to be fixed I also tell them about this noise. This is within like a week or two of taking ownership. I probably hand’nt put 100 miles on it. When I take it in for the tire they tell me they can't look at the breaks at that time because it wasn't on the schedule but this is a KNOWN problem with this model and a technical service bulletin is out to repair it. I make several other attempts to get them to do something about this noise, but get no response. Finally I just schedule an appointment to get them looked at at the Hubler Ford dealer they sent me to for the tire. I thought since I informed from the get go and had an extended warranty, Surely somebody is gonna do the right thing here. BOY WAS I WRONG. HUBLER FORD CHARGED ME $75 BUCKS TO TELL ME WHAT THEY ALREADY HAD AND THAT DRIVEHUBLER PREOWNED AND THE EXTENDED WAREANTY WERE NOT GOING TO COVER IT BECAUSE ITS A MAINTENANCE ITEM? Are you kidding me? They hand me an estimate for $550 bucks to replace rear breaks and do the "upgrades" to the rear breaks to repair the KNOWN ISSUE with the noise. It's not like I drove this thing around for months and then wanted new brakes. I barely had it a week when I (and my neighbors) first heard this loud MOANING BRAKE NOISE every time I backed out of my driveway. THIS IS AN ISSUE THEY KNOW THEY HAVE WITH THIS MODEL AND THEY KNOW THE UPGRADE HAD NOT BEEN DONE TO IT BEFORE THEY SOLD IT TO ME. if they had said “oh by the way, these have a terrible break noise you'll need to take care of” I'd have been off that lot. ITS $550 bucks. That's nothing to HUBLER GROUP, to me it's next months house payment. More

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