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Isaiah Maki
Isaiah Maki at Russ Darrow Direct

Isaiah Maki

Assistant Service Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

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4.7
35 Reviews

Dealership Experience

3 yrs, 8 mos

4.7

35 Reviews

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35 Reviews of Isaiah Maki

July 25, 2025

Dealership Rating
Employee Rating

You have gone above and beyond for me and always have. I always think of you first for anything I need done More

by twgtrman @gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez , Lonzo

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Jul 25, 2025

Russ Darrow Direct responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Direct, we look forward to having you as a valued customer for many years to come! Mike Meacham mike.meacham@russdarrow.com

July 19, 2025

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Employee Rating

Liked the video, maybe show the oil draining and the old filter coming off. Appreciate the help More

by ITSRANDY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez

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Jul 19, 2025

Russ Darrow Direct responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Direct. We look forward to having you as one of our valued customers for many more years to come! Mike Meacham mike.meacham@russdarrow.com

July 18, 2025

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Employee Rating

Attentive and professional. Appreciated the video update with full details of the specifics of my vehicle inspection, in addition to the oil change. More

by BKKHOMESCHOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Meacham mike.meacham@russdarrow.com

July 11, 2025

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Employee Rating

Simply the BEST people to work with. I won't go anywhere else. Thank you Isiah and the whole team...you folks are the BEST. More

by py
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hawley, Mark Huth, Sam Burrell, Hector Diaz Rios, Rachel Engel, Caitlyn Grosskoph, Austin Macy, Cecilia Martinez, Grayson Wilson

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Jul 11, 2025

Russ Darrow Direct responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Meacham mike.meacham@russdarrow.com

July 04, 2025

Dealership Rating
Employee Rating

The people at Russ Darrow Direct have always been friendly and they never push for extra sales. They’ve let me know what they recommend to be done and what things can wait and leave it up to me to ma More

by New car for Jelbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

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Jul 04, 2025

Russ Darrow Direct responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Meacham mike.meacham@russdarrow.com

June 29, 2025

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Employee Rating

Very helpful, very respectful, understanding , and willing to work with me with the bank of my cheese More

by Sgtsmallchange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Jarvey

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Jun 29, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com

June 29, 2025

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Employee Rating

Russ Darrow, does great work on my vehicles. I'm always informed of the work needed, and I'm always happy to get my vehicle back. And I'm very satisfied with the work done. More

by MAGICLRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez

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Jun 29, 2025

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

June 20, 2025

Dealership Rating
Employee Rating

Not sure on how trustworthy. Issues before warranty expired 3-4xs in and they couldn't find anything wrong. Now they can- initially was going to be one thing for a few hundred. T More

by SJWALLENFANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cecilia Martinez

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Jun 23, 2025

Russ Darrow Direct responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Meacham mike.meacham@russdarrow.com

June 03, 2025

Dealership Rating
Employee Rating

Great service on oil change , no wait , very nice service team, in and out in 45 min More

by JEANSMANDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Martinez

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Jun 03, 2025

Russ Darrow Direct responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com

May 25, 2025

Dealership Rating
Employee Rating

Got me in and out in a decent amount of time…woul recommend to people More

by LODELCHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2025

Russ Darrow Direct responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Direct. We look forward to having you as one of our valued customers for many more years to come! Mike Meacham mike.meacham@russdarrow.com

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