Ivy Bartley

Porsche Marin responded

Thank you, Steve, for your 5-star review of Porsche Marin Service and Parts. We're delighted to hear that you experienced exceptional service from our professional, accommodating, and dedicated team. Providing a premium Porsche ownership experience and building long-term relationships with our clients is what we strive for every day. We truly appreciate your trust and are honored that you've chosen Porsche Marin for your future maintenance needs. We look forward to serving you again in Marin.

Porsche Marin responded

Thank you for your 5-star review! We're delighted to hear that Ivy provided excellent service and made the process easy to understand. Clear communication and exceptional customer care are what we strive for at Porsche Marin, and we're glad she was able to explain your vehicle's service needs in a simple and helpful way while ensuring everything was completed efficiently. We appreciate your trust and look forward to serving you again in the future. Safe driving!

Porsche Marin responded

Thank you, PB, for choosing Porsche Marin for your Taycan annual service. We’re glad to hear Ivy and our team provided professional, friendly, and efficient service. We appreciate your trust in our Porsche service team and look forward to assisting you again!

Porsche Marin responded

Thank you for the kind words! We’re pleased to hear that our team was helpful and courteous, and that we could assist you in finding resources to protect your windshield. We appreciate your trust in Porsche Sugar Land and are here to help you any time you need.

Porsche Marin responded

Thank you, Rodney. We're delighted to hear Ms. Bartley continues to provide you with exceptional service and clear communication. We appreciate your continued trust in Porsche Marin.

Porsche Marin responded

Thank you, Xtian, for your feedback and for recognizing our timely service. We’re glad we were able to resolve your concerns effectively. We apologize for the oversight with the car wash and will ensure greater attention to detail moving forward. We appreciate your business and look forward to your next visit.

Porsche Marin responded

Thank you for your feedback. While we're glad to hear you found our team to be friendly, we're very sorry to learn that your recent service experience did not meet expectations. We understand your concerns regarding the water pump replacement and the credit card fee, and we regret that these issues caused frustration. We aim to be transparent with our pricing and policies and will use your feedback as an opportunity to review how we communicate these details more clearly in the future. Your experience matters to us, and we would appreciate the chance to speak with you further to address any outstanding concerns. Please feel free to reach out to our service director, Fernando Oliveira, directly at foliveira@indigoautogroup.com.

Porsche Marin responded

Thank you for your kind review! We’re delighted to hear that our team made you feel welcome, that our facility met your expectations, and that you enjoyed the beverage area. It's also great to know you noticed the efficiency of our operations. We appreciate your feedback and hope to welcome you again soon!

Porsche Marin responded

Thank you for the kind words and for recognizing Ivy Bartley’s exceptional service. We’re thrilled to hear that your experience from arrival to departure was met with personable and attentive care. Ivy is indeed a valued member of our team, and your feedback affirms the dedication she brings every day. We look forward to welcoming you back to Porsche Marin in the future.

Porsche Marin responded

Thank you, Tae, for your recommendation and positive feedback. We're glad to hear that our team provided thorough and detailed service along with a welcoming experience. We appreciate your trust in our dealership and look forward to assisting you again in the future.