JACK PENA

awful experience did not get to my car even though I had a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5 a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5pm in time for my son's road test on Monday, which destroyed our entire plan. Now for the big one...I get a call that my brand-new car can't pass inspection because of a 1/2-inch bubble in 1 tire's sidewall, not a reason to fail and of course it passed at the service station just after this xx. Soooo, not only did they try to rob me for a new tire that was not needed at all as the car has 6k miles on it they also tried to sell me a cabin filter and air filter for $100 each which were also brand new and just needed a dust off from leaves, pure sales tactics deplorable and probably get away with robing 70-80% of people who are clueless Shame on you, SHAME SHAME SHAME, some free service you provide what a joke, tried to get 1k out of me on my 1st service of a brand new car!!! More

by mattie187 Verified Customer Verified Customer

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Good service was provided…. The team is very nice and accommodating, so I appreciate that The team is very nice and accommodating, so I appreciate that More

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Addressed my issues -but had to wait a long time for service to be completed service to be completed More

by CATYPAPS Verified Customer Verified Customer

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Professional, curious and quick. The facility is immaculate and well layed out. It was a wonderful experience. The facility is immaculate and well layed out. It was a wonderful experience. More

by donspo Verified Customer Verified Customer

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Very friendly and professional. nice cars to choose from.also very clean showroom.next car I get I will try them out nice cars to choose from.also very clean showroom.next car I get I will try them out More

by VBOLOGNA79 Verified Customer Verified Customer

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Service was fine. The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called me back. Everything was done thru an email or text. And sometimes it’s just easier to talk to someone. More

by lainefried Verified Customer Verified Customer

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Agreeing on a lease price was relatively easy , however there were some unexpected fees added in by the finance person. Overall a good price but would have liked it better if those fees had been present there were some unexpected fees added in by the finance person. Overall a good price but would have liked it better if those fees had been presented up front. Not willing to negotiate on possible 2nd vehicle. More

by josam15 Verified Customer Verified Customer

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It was a very well experience. They explained everything well, and they conducted themselves very well. They explained everything well, and they conducted themselves very well. More

by SIXPT2 Verified Customer Verified Customer

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Mislead on car sold, with wrong features explained & full of lies from Sales Rep. Zero 0 stars. of lies from Sales Rep. Zero 0 stars. More

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Very easy process. Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff More

by rkoren3640 Verified Customer Verified Customer

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