JC Frankenberg
JC Frankenberg at Gates Honda

JC Frankenberg

Service Advisor

Gates Honda

1180 Dr Robert R Martin Bypass
Richmond, KY 40475

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7 Reviews
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7 Reviews

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7 Reviews of JC Frankenberg

March 15, 2023

Dealership Rating
Employee Rating

Great staff all around. ..from Sales to Service. Just bought our 4th vehicle from Gates Honda and we plan on buying from them again in the future. Dom and Matt were great t More

by Howto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dom Eubanks, Matt Slusher

June 28, 2021

Dealership Rating
Employee Rating

The folks at the dealership go out of there way to make you get a fantastic experience. More

by Topspeeding
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Royalty , Kam in sales

July 09, 2020

Dealership Rating
Employee Rating

I was having issues with getting my car started and assumed it was time to replace my battery. With JC as my service advisor the process was extremely easy and he had my battery replaced promptly and e More

by Kendall R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 12, 2020

Dealership Rating
Employee Rating

Gates Honda/Joey Banbel #1 in Kentucky The recent experience that we had purchasing a 2020 Rav4 XLE from Joey Banbel was the best car purchasing experience of our lives and we have purchase More

by Chrislxg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Kellogg, Alan Scott, Patrick Ellis, Kimberly Wesley, Chris Wilson, Abby Harris , Monica Reed, Gary Settles, Matthew Slusher

April 01, 2019

Dealership Rating
Employee Rating

Awesome sales finance n service staff Matt was my salesman and has gone above and beyond from the time I walked on the lot to help me. Service and finance staff are always there to answer More

by Tammyk883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan , Matthew Slusher

Apr 01, 2019

Gates Honda responded

Your recommendation and kind words about Matt is what we strive for every day! We so appreciate your 5-star rating and look forward to serving you and your friends and families needs for years to come. Thank you from all of us at Gates Honda!

March 31, 2019

Dealership Rating
Employee Rating

Excellent service! Travis Stine is someone i have recommended my friends do business with in the future. He worked with me on and off for months before finding me the pe More

by Aluk0499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Kellogg , Travis Stine

Apr 01, 2019

Gates Honda responded

That's always our goal! So great to hear Travis was able to provide you a memorable and enjoyable purchase experience. Thank you on behalf of the entire Gates Honda team! We're so grateful for your business!

March 31, 2019

Dealership Rating
Employee Rating

Travis. AKA The best salesman .. I really have never liked car salesmen but Travis changed that. He's one of the best. And we have bought a total of 3 vehicles from him so far. More

by Chapa133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McMahan , Travis Stine

Apr 01, 2019

Gates Honda responded

Wow! Thank you so much for your review of Travis! We are trying to change the way and perception of the car buying experience. We can't offer our sincere appreciation enough for your continued trust and faith in Travis and Gates Honda! Please never hesitate to reach out to us if you need anything!

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