JEREMIAH PFLUGER
JEREMIAH PFLUGER at Russ Darrow Toyota of West Bend

JEREMIAH PFLUGER

SERVICE ADVISOR

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of JEREMIAH PFLUGER

July 24, 2025

Dealership Rating
Employee Rating

Jeremy was both polite and knowledgeable about the issues that brought me in to the shop. More

by LKLEINHANS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

Jul 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

July 22, 2025

Dealership Rating
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Have 4 new tires and they work like a dream. I worked with Jeremiah and my experience was great. All charged when Jeremiah said that Rob was the guy who knew how to work Sunbit and then I was c More

by khum
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Rob Martin, Abigail Lundberg

Jul 25, 2025

Russ Darrow Toyota of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com

July 15, 2025

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They promptly scheduled our appointment. They did the work we asked for without trying to sell us anything that was unnecessary. The work was completed in a timely fashion and at a reasona More

by kdspellman
Service Price Transparency
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Recommend Dealer
Yes
Jul 15, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

July 03, 2025

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Employee Rating

Good follow thru with promised service. Above and beyond services. Excellent commications regarding the delay. More

by nedstorer
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

June 23, 2025

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Good people good service timely and attentive to details best customer service I have ever had More

by pwest4446
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney

Jun 23, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

June 21, 2025

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Went above and beyond to help us out in the service area. Whole dealership was so helpful. More

by tjmac5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Cole Lutz , Sales person Kristen

Jun 21, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

June 20, 2025

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Employee Rating

I was very impressed with the service I received. And my car was ready ontime More

by lds0252
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Jun 20, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

June 17, 2025

Dealership Rating
Employee Rating

Jeremiah was great! I don't know who Ryan was so hard to rate him personally. If he is the service tech tires were good but they loosened/broke my rocker panel More

by leah
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, Ryan Knepprath

Jun 17, 2025

Russ Darrow Toyota of West Bend responded

Leah, thank you for your business and this review. We're happy to hear Jeremiah and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

June 17, 2025

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Employee Rating

I wasn't expecting work to be done on the antennae without first talking to me. I was charged $100 labor to no outcome other than come back and spend another $400 with us More

by Rohin
Recommend Dealer
No

Other Employees Tagged: JEREMIAH PFLUGER

Jun 20, 2025

Russ Darrow Toyota of West Bend responded

Rohin, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

June 15, 2025

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Employee Rating

Jeremiah was helpful in describing and assessing the service needs of our vehicle. Also, he was friendly and professional. More

by dpsfilmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knepprath

Jun 15, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

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