JP Guerin

Great dealership until you need service. They are weeks ouy even with a check engine light is on They are weeks ouy even with a check engine light is on More

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The sales team are always professional and knowledgeable. I refer all friends and family to Paul Masse. I refer all friends and family to Paul Masse. More

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Paul Masse is a great dealership to purchase a vehicle from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. T from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. Tom made my deal work to fit into my budget. It is a pleasure to deal with him. He takes the anxiety out of purchasing a vehicle. I highly recommend Tom Frat and Paul Masse More

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Great experience from sale to service. I plan to buy my next vehicle here and would recommend them to anyone. I plan to buy my next vehicle here and would recommend them to anyone. More

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we have bought vehicles from paul masse for several years...always excellent.....service and sales are excellent years...always excellent.....service and sales are excellent More

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I am changing my original review because I jumped the gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. gun!! Rick Mignanelli (GM) and his team went above and beyond to make me a satisfied customer. All I will say is it was top notch customer service. Thanks again and I apologize for not allowing you to do what you do best and that is why I will be back! Exceptional work Rick thank you again!!! More

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Had some difficulties with the deal at first, but will say they went out of their way to make the deal right for both them and us . say they went out of their way to make the deal right for both them and us . More

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We just purchase our GMC Denali 2500 HD from Tom Frat and nothing about this experience disappointed. The transaction was so smooth and got the best deal around. Tom is one of the most incredible salesman I nothing about this experience disappointed. The transaction was so smooth and got the best deal around. Tom is one of the most incredible salesman I have ever delt with. The entire team that I interacted with for this purchase was phenomenal. Can't say enough about the Paul Masse team. Thank you Tom and the whole staff! More

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It's a beautiful dealership that makes buying a new truck very easy and with no hassles. I will continue to use Tom Fratantuono for my future purchases. Always a great experience, thank you. very easy and with no hassles. I will continue to use Tom Fratantuono for my future purchases. Always a great experience, thank you. More

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I dropped my 2015 GMC pick up truck there on August 1 for oil change, a recall on my side airbags and have them do a software update for my radio that I was having issues with. Also asked them to look at my oil change, a recall on my side airbags and have them do a software update for my radio that I was having issues with. Also asked them to look at my radiator system as I was having an issue with some overheating and fluid leaking. Upon picking the truck up I was told I needed a new radiator ( $1656 ) and also my oil cooling lines ( $ 412 ), going into the radiator, we're starting to leak and should be replaced. There were also other fluid changes that they recommended doing at this time. I thought this seemed quite high and I wanted to check around so I told him I would get back to them. After talking to a couple of mechanics one of them finally took the time to pull things apart and found that I had a cracked overflow tank and that the radiator and oil cooling lines were fine. My cost for the repair was $279. I'm sorry but I just cannot trust these people anymore to go back there and have work done. I was going to call the dealer and speak to someone above the service department but from other reviews I read it sounded like those people did not want to listen to anything anyone had to say. More

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