JR Amato

Customer service and response to my questions were met and excellent during my visit on 03/08/2025 and excellent during my visit on 03/08/2025 More

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I would give this place no stars, worst customer experience ever.I went back and forth with a rep for hours last Saturday to arrange to come in this Saturday to buy a brand new vehicle and even put experience ever.I went back and forth with a rep for hours last Saturday to arrange to come in this Saturday to buy a brand new vehicle and even put a deposit on it and they sold it out from under me!!! I made arrangements for a trade in, my insurance, took out money to purchase and less than 24 hours before I was going to come in, text message me to say they sold it. Terrible!!! More

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Do not do business at this dealership. I had a purchase agreement (an actual purchase agreement, not just an offer sheet) for a 2022 RAM 1500 that was signed by management that they decli I had a purchase agreement (an actual purchase agreement, not just an offer sheet) for a 2022 RAM 1500 that was signed by management that they declined to honor 5 minutes before I was set to close the deal with my credit union. Apparently 4 business days to secure financing "just took too long" to suit them. On top of this I had given them a $500 deposit to secure the RAM 1500. The salesman canceling the deal was completely unapologetic basically telling me "tough s..." The conduct of the entire sales team at John Amato is what gives used car salesmen a bad name. Should be zero stars. DO NOT BUY HERE! More

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If I could give them zero stars I would. I was buying a car for cash and indicated ona Thursday that I would be writing a check and the he stated this would be ok. I took the car to my mecha I was buying a car for cash and indicated ona Thursday that I would be writing a check and the he stated this would be ok. I took the car to my mechanic, paying $125, to have the car looked over. We get back to the dealership and I write the check and the salesman says he has to run my credit before accepting my check. I don’t understand why they would need to run my credit if I’m paying cash for the car. The salesman says, “we have to be careful in this area.” The dealership is in a suburb near Milwaukee, an urban area. When I told him I was writing a check, he could have requested a cashier’s check, he did not. I have paid cash for two cars in the past and no one ever had to run a credit report ( I have excellent credit but don’t like unnecessary interest and I have the money). I am not upset about them requiring a cashiers check, but he should have told me that Thursday, not Saturday at noon, with the bank 30 minutes away. The general manager, JR Amato, was rude on the phone and started it was not their policy to accept checks, which was not told to me on Thursday. I asked him for the number to Jeep/Dodge/Chrysler and he told me to “google it.” I will be googling it and taking my business to Holiday Automotive in Fond du Lac, the last place I purchased a car for cash. More

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Steve helped me out very quickly and very efficiently. Really appreciated his help with my emissions testing! Really appreciated his help with my emissions testing! More

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Efficient, friendly, great experience. Steve especially was a joy to work with. Will continue coming here! Steve especially was a joy to work with. Will continue coming here! More

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This is the nicest dealership that I’ve been too there responsible also respectfully, and very clean environment. responsible also respectfully, and very clean environment. More

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