Jack Carter
Jack Carter at Reynolds GMC

Jack Carter

Service Advisor

Reynolds GMC

345 N Citrus Street
West Covina, CA 91791

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Jack Carter

February 23, 2026

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Employee Rating

We were from out of town and needed an oil change before heading back home. Jack was great and got us in quickly. Gal at the cashier desk very pleasant as well. More

by MJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gal at the cashier desk very nice!

Feb 24, 2026

Reynolds GMC responded

We’re so glad to hear that Jack and our cashier team made your visit smooth and enjoyable! It's wonderful to know we could assist you during your travels. Safe travels back home, and we hope to see you again! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

February 11, 2026

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Employee Rating

They need to have shuttle service to and from as in the past. I'm loyal to your dealership customers first. More

by philsoto02
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 12, 2026

Reynolds GMC responded

Hi Phil, First off, thank you for your loyalty to us here. We are extremely grateful for your being a valued customer, which is why your feedback is greatly appreciated. We always want to be as accommodating as possible, and we'll certainly be sure to take this into account, as you are absolutely correct, customers come first. We hope that your GMC is treating you well and we look forward to continuing to assist with all of your vehicle needs. Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

March 26, 2025

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Employee Rating

Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service. More

by ajuarez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2025

Dealership Rating
Employee Rating

always get great customer service , definately my preferred dealership. Jack is the Man that makes the magic Happen . More

by affordablehomeremodels
Service Price Transparency
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Recommend Dealer
Yes

December 15, 2024

Dealership Rating
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I have very good service and good communication and have no problems and complaints. Good job! More

by diamond863
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 25, 2024

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Employee Rating

Excellent Service, nice people and clean waiting room. Keep up the good work. See you next time. More

by andre
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 03, 2024

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Employee Rating

Very helpful sales team. Service department is great as well. 1 hour oil change with a car wash is great. More

by Yukon2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Rhodes, Kennedy Hardy , Octavio Aguirre, Henry Kessell, Rudy Knobloch, Lisa Lidle, Jimmy Lopez, Jorge Marquez, Jim McDonough

February 23, 2023

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Employee Rating

They are very helpful and try to find trouble with my car and they are fast! More

by Bubbacito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Sevillano, Jack carter

November 29, 2017

Dealership Rating
Employee Rating

Great job Problem solved, truck is running smooth as a new truck should. Thank you for taking the extra step in looking into the technical bulletin. We will b More

by Burban9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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