Jack Humphrey

DO NOT BUY FROM GRANBURY NISSAN – They sold me a dangerous vehicle and couldn’t care less. I bought a used 2016 F-350 from Granbury Nissan just 5–6 months ago. Not even a week after the purchase, dangerous vehicle and couldn’t care less. I bought a used 2016 F-350 from Granbury Nissan just 5–6 months ago. Not even a week after the purchase, I noticed significant rust and corrosion underneath the truck. I immediately called them. They told me to bring it in — which I did — only for their team to brush it off and say everything was “just fine” and there was nothing to worry about. Fast forward to today: my truck is now sitting in the shop at Shottenkirk Ford needing over $4,400 in repairs. I’m talking about severely rusted suspension components, unsafe-to-drive brake rotors, cracked calipers, and damaged brake lines — issues that were clearly existing and dangerous long before I ever purchased it. According to the technician, this truck should have never passed inspection in the condition it was sold. I reached out again to Granbury Nissan, and the general manager straight-up denied everything. He claimed there was no record of me ever calling or bringing the truck in — even though I did. His response? That every shop is just trying to “sell me stuff” and that I “knowingly signed an as-is contract,” so they’re washing their hands of it. This isn’t just about money — it’s about trust and safety. I put my faith in this dealership, and they sold me a vehicle that could have put me and my family in serious danger. The condition of this truck wasn’t just cosmetic — it was a ticking time bomb. If this is how Granbury Nissan handles business, I wouldn’t trust them with a lawnmower, much less a truck. Shop here at your own risk — but if you value your safety, your money, and your peace of mind, I strongly urge you to go somewhere else. (Photos attached so you can see exactly what kind of “perfect condition” they sold me. More

Report | Print