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Jack Kim
1,053 Reviews
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
10 yrs, 5 mos
Industry Experience
10 yrs, 5 mos
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,053 Reviews
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1053 Reviews of Jack Kim
March 12, 2026
Went in for 30k mile checkup and when I picked up car they forgot to reset when my next oil change as car tells me I’m still due for oil change?!??? they forgot to reset when my next oil change as car tells me I’m still due for oil change?!??? More
by asandyclif
Verified CustomerOther Employees Tagged: Kei Yukimura
March 11, 2026
Did not correctly diagnose the issue. Released the car to me when it wasn't fixed. Required multiple visits to remedy the issue. Lack of communication and miscommunication. Took over a mo Released the car to me when it wasn't fixed. Required multiple visits to remedy the issue. Lack of communication and miscommunication. Took over a month to get fixed and I was without the car for three weeks. Total disaster. I will not be back. More
by johnatwater
March 05, 2026
Jack is outstanding. But the service desk when I dropped off and picked up my car was unprofessional. And appeared prejudiced when dropped off my keys at the service desk But the service desk when I dropped off and picked up my car was unprofessional. And appeared prejudiced when dropped off my keys at the service desk, no one acknowledge me, with, 5 service staff there. Three were on the phone, one on computer and one female putting on her makeup. The same occurred when I went to pick up car, I stood there again service desk. No one wanted to help me again. They let new person help me pay for check out and she was new and no one came to help her. She was trying to have me sign a transfer of tile. I questioned it, she had someone her her and he didn’t Know either. When I picked up my keys I had other keys on the ring by accident and was only given only the car key. No one knew where keys were. I had to change Locks . I will never go there again. This was my second time having my car repaired there, horrible experience both times.! I am going to complete a yelp review. With exception of Jack, great customer. More
by CARLA.CALDWELL.77
March 03, 2026
Quality of service and service providers are terrible. I’m constantly having to check in to check the status of my car. Instead of fixing the problem they had me come back another day after already wastin I’m constantly having to check in to check the status of my car. Instead of fixing the problem they had me come back another day after already wasting several hours of my time More
by Anonymous
February 19, 2026
We brought both of our Hyundai vehicles to South Bay Hyundai for their excellent warranty service department, provided by our Service Advisor, Mr. Jack Kim Hyundai for their excellent warranty service department, provided by our Service Advisor, Mr. Jack Kim More
by CGYAMAKI
Other Employees Tagged: Kei Yukimura
January 16, 2026
Jack is the best! Once the tech was able to trouble shoot the issue causing check engine light. The part was ordered and he explained to me next steps. Once the tech was able to trouble shoot the issue causing check engine light. The part was ordered and he explained to me next steps. More
by IRENE
November 21, 2025
This experience helped restore my trust in dealer managed service. Easy to make an appointment, personable care in explanations of service, work completed as anticipated in terms of quality and timing. Fair service. Easy to make an appointment, personable care in explanations of service, work completed as anticipated in terms of quality and timing. Fair pricing. More
by jmkyle34
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