Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.7
1,033 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.7

1,033 Reviews

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1033 Reviews of Jack Kim

August 24, 2025

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Jack is the best service representative in SB Hyundai. From the manager Calvin to Keito, all the service reps are super kind and friendly over executive service attitude! Definitely come back again More

by kmotorsceo
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Recommend Dealer
Yes

August 22, 2025

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Jack was great. Nice, transparent and attentive. If all of your agents are like him, I will definitely be back. More

by i.martinez.osvaldo
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Recommend Dealer
Yes

August 18, 2025

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This dealership damaged my rim when they changed the tire on my 2012 Azara, and Mr. Kim was of litter of no help in get the damage fixed. More

by latkins2
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Recommend Dealer
No
Aug 18, 2025

South Bay Hyundai responded

We’re very sorry to hear about your experience and the concern regarding your vehicle’s rim. That’s certainly not the level of service we aim to provide, and we understand how frustrating this must have been. We’d like the opportunity to review the situation further. Please reach out to our management team directly at your earliest convenience so we can address this matter.

August 07, 2025

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Everyone I've met is very friendly. My problem with this dealer is that their service department is either understaffed or inefficient. Service is very slow, there is confusion among More

by carolyn2604
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Recommend Dealer
No
Aug 07, 2025

South Bay Hyundai responded

Thank you for your honest feedback and for recognizing the friendliness of our team. We’re sorry to hear that your service experience hasn’t met your expectations regarding wait times, communication, and parts availability. We understand how frustrating that can be and are actively working to improve our staffing and processes to provide a smoother and more timely experience. Your input is valuable to us as we strive to do better, and we appreciate your patience. Please don’t hesitate to reach out directly if you’d like us to assist with any ongoing service needs.

August 06, 2025

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Great service and was quick. Coffee and snacks are always a Plus for me. Thank you More

by davidc18
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Recommend Dealer
Yes
Aug 07, 2025

South Bay Hyundai responded

Thank you! We're so glad you enjoyed the quick service—and yes, we agree, coffee and snacks always make the wait better! We appreciate your visit and look forward to seeing you again soon.

July 26, 2025

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Thanks to this dealership for the great service. I also enjoyed beverages whilst waiting for my car. More

by andersonerasmus
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Recommend Dealer
Yes

Other Employees Tagged: Willian Morales

Jul 28, 2025

South Bay Hyundai responded

Thank you for the kind words! We're happy to hear you had a great experience and that you enjoyed the refreshments while you waited. We appreciate your support and look forward to welcoming you back next time!

July 25, 2025

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Easiest lease purchase ever. Mace was the best car salesperson I've ever dealt with - responsive, knowledgeable, and follows up. More

by Dave
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Recommend Dealer
Yes

Other Employees Tagged: Mace Bradley

Jul 28, 2025

South Bay Hyundai responded

Thank you for the fantastic review! We're so glad to hear your lease purchase was smooth and easy, and that Mace made such a great impression. His dedication to providing a responsive and knowledgeable experience truly sets him apart. We'll be sure to share your kind words with him!

July 25, 2025

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Very pleased with the service……. no hassle and I’m impressed with Hyundai cars Especially the hybrids More

by JAWZZZZ
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Recommend Dealer
Yes
Jul 28, 2025

South Bay Hyundai responded

Thank you for the great review! We're glad to hear your experience was smooth and hassle-free. It's always exciting to see customers impressed with Hyundai, especially the hybrids! We appreciate your support and look forward to seeing you again.

July 13, 2025

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So accommodating. Took care of an uber for me to get home as my car would take a long while. More

by jbelcher10
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Recommend Dealer
Yes
Jul 14, 2025

South Bay Hyundai responded

Thank you for the kind words! We're happy to hear our team was able to make your experience more convenient by arranging an Uber for you. Taking care of our customers—especially when service takes time—is something we take pride in. We appreciate your trust and look forward to serving you again!

July 02, 2025

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I liked that I could get a Uber back to my house so I didn’t have to wait More

by IAMTROUBLET
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Recommend Dealer
Yes
Jul 02, 2025

South Bay Hyundai responded

Thank you for the great feedback! We're glad to hear you appreciated the convenience of the Uber ride home — we know your time is valuable, and we're always looking for ways to make your service experience as smooth as possible. We hope to see you again next time!

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