Jack Richardson

I purchased multiple cars from Matthews planet preowned. This time was kind of one of the I would say different than the others. The salesman Jeremy was OK, but didn’t seem to take consideration. Some of my This time was kind of one of the I would say different than the others. The salesman Jeremy was OK, but didn’t seem to take consideration. Some of my concerns did not tell me that the rewards credit expired until after I saw the revised price of the car sales price that did not impress me. Sometimes his attitude was awful a little bit. I would not recommend Jeremy again to anyone. The only reason things worked out the way they did was because of Jack Richardson. Jack went out of his way to make sure things were met to my satisfaction and I’m glad I have that with Jack Richardson in the past and also just on this last recent transaction so thank you to Jack Richardson. He’s the one who actually settled the deal for me More

by norfire57 Verified Customer Verified Customer

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I was in a bind and needed a new car asap. Deion Brown and Jack Richardson went above and beyond to help me. Not only were they sympathetic to my situation but were incredibly professional, ea Deion Brown and Jack Richardson went above and beyond to help me. Not only were they sympathetic to my situation but were incredibly professional, easy to work with, and most importantly, trustworthy. I’ll definitely be back and would recommend this dealership to all my family and friends. More

by brettadoff Verified Customer Verified Customer

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From the top down it was an excellent experience. even after the pick up i will still stop in to seek assistance to help with a learning curve with no problem five stars to the whole crew at Mathews even after the pick up i will still stop in to seek assistance to help with a learning curve with no problem five stars to the whole crew at Mathews on the Parkway More

by JAMESU4 Verified Customer Verified Customer

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Friendly and polite staff. A pleasant experience. Would recommend to anyone. Will be going back in future if need be. A pleasant experience. Would recommend to anyone. Will be going back in future if need be. More

by jack.rieman Verified Customer Verified Customer

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Jack and Mykel in Sales and Jared in Service exemplify Professional and Customer Service skills that will keep me coming back. Professional and Customer Service skills that will keep me coming back. More

by greddy57 Verified Customer Verified Customer

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I had a very good experience. Everyone there made me feel like I was important. I would definitely buy again. Everyone there made me feel like I was important. I would definitely buy again. More

by jlcase0 Verified Customer Verified Customer

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The employees are very nice to work with and are very thorough with what they do. Was happy with test driving a mew car and the employee helped us find a good deal and worked numbers to keep payment unde thorough with what they do. Was happy with test driving a mew car and the employee helped us find a good deal and worked numbers to keep payment under $400. More

by bmbbeth Verified Customer Verified Customer

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Thank you Mike, for helping me with my new 2024 Tiguan. It's a fun Ride it's always a great experience for me they are true except when it comes customer services. It's a fun Ride it's always a great experience for me they are true except when it comes customer services. More

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It is a pleasant place to have your vehicle serviced and to shop for vehicles. to shop for vehicles. More

by alans4 Verified Customer Verified Customer

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Easy to get service done to my vehicle and I usually don't have to wait too long. don't have to wait too long. More

by alans4 Verified Customer Verified Customer

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