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Jack Spence
Jack Spence at Wood Nissan Lee's Summit

Jack Spence

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
386 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

21 yrs, 7 mos

4.9

386 Reviews

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386 Reviews of Jack Spence

September 03, 2025

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Employee Rating

Jack Spence is the best always very nice and explains the repairs needed and done in timely manner. More

by cacyjoe
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Recommend Dealer
Yes
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Sep 04, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! Jack truly cares about making sure everything is explained clearly and taken care of on time, and we’re glad that shines through in your visits. We’ll be sure to share your feedback with him, it’ll make his day!

Sep 08, 2025

Wood Nissan Lee's Summit responded

Hi there! Thanks so much for sharing your experience with Jack. He really takes pride in making sure repairs are explained clearly and handled efficiently, so it’s wonderful to hear that came through for you. We’ll be sure to share your kind words with him, it’ll make his day! We appreciate you choosing us and look forward to seeing you again down the road.

September 02, 2025

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JACK the service manager was great. Explained everything to me on my service plan and they got my car done quickly for it's service More

by mooretyson
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Recommend Dealer
Yes
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Sep 04, 2025

Wood Nissan Lee's Summit responded

Thanks for sharing your experience! We’re so glad Jack took the time to walk you through your service plan and kept things running smoothly. Quick and clear, that’s exactly what we aim for. We appreciate you choosing us and look forward to seeing you next time!

August 30, 2025

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Wood Nissan did an excellent job with my Nissan Kicks. Everything was explained in great detail. More

by angie.rhoads
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Sep 04, 2025

Wood Nissan Lee's Summit responded

That’s fantastic to hear! We’re glad our team took great care of your Kicks and made sure everything was explained clearly. Thanks for sharing your experience with us, we’ll be here anytime you need us!

August 28, 2025

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The service was great and fast. Jack Pence bent over backward to take care of me and my car! More

by Inspectir71
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Recommend Dealer
Yes
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Sep 01, 2025

Wood Nissan Lee's Summit responded

We love hearing this! Jack will be so happy to know his extra effort made such a difference for you. Thanks for sharing your experience and for letting us take care of you and your car, we’re always here when you need us!

August 27, 2025

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Service was excellent! Mr. Spence is both knowledgeable and respectful: spot on with projected time frame for job. Acknowledged an issue and gave me an estimate without any More

by dareyome
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Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear your visit went so well! Mr. Spence will be thrilled to know his knowledge, respect, and honesty stood out to you. It means a lot that you noticed his effort to be upfront and pressure-free, that’s exactly how we want our customers to feel. Thank you for sharing your experience, and we’d love the chance to keep earning your business down the road!

August 27, 2025

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They give fast and courteous service. It was easy to get an appointment. Nice waiting area. More

by trfarr
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Recommend Dealer
Yes
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Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We’re glad to hear that scheduling was easy and that our team provided fast, courteous service. We’re happy you enjoyed our waiting area and look forward to seeing you again!

August 27, 2025

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Service was done in timely manner and staff was very friendly! Would recommend this dealership! More

by jennyburris
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Aug 29, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re thrilled to hear you had a timely service experience and felt well taken care of by our team. We really appreciate your recommendation!

August 26, 2025

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Always friendly and always smiling. , Jack explains everything that is going to take place with my car in perfect detail to where I can understand More

by Michael
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Recommend Dealer
Yes
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Aug 27, 2025

Wood Nissan Lee's Summit responded

We love hearing this! Jack is great at making things clear and easy to understand, and we’re so glad he takes such good care of you. Thanks for sharing your experience, we’ll be sure to pass the praise along to him!

Aug 27, 2025

Michael responded

Every employee needs to be recognized for a job well done thanks again Jack

August 25, 2025

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Employee Rating

Very nice and very polite very good service it did not take long for them to do my service on my car More

by connievold57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re happy to hear your service was quick and that our team treated you politely. We’ll be here to keep things just as smooth next time you stop in!

August 25, 2025

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Everyone was nice and my was fast mt service assistant was very friendly and polite More

by connievold57
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Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We’re glad to hear your visit was quick and that your service advisor took great care of you with friendliness and professionalism. We appreciate you choosing us!

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