Jack Tuthill

Purchased a new 2020 Mustang from NSB Mullinax Ford in March 2021. Started having transmission problems within the first 18 months, the mileage was very low. Also, had problems with the passenger window g March 2021. Started having transmission problems within the first 18 months, the mileage was very low. Also, had problems with the passenger window going up & down in its own, making a loud noise even when I wasn’t in the car. Took my car to the service times several times. They had to overhaul the transmission when the car had less than 32,000 miles on it & am still having unissued with it when I start to take off. Had my car in the shop several times to fix the window, they could never find the problem but when I brought it back the fourth time, they were able to find the problem & of course the warranty had expired. Had to get a manager involved & ended up paying a $100 & now it is doing it again! When I called & spoke with the service manager, I was told that they were not responsible for Ford’s poor product & to take it to another dealer. Very poor customer service, workmanship & timely service. More

Report | Print

Took care of the deal mostly through texts with our salesman, Jack. Never felt any pressure and felt very comfortable throughout the entire process. Any questions or concerns we had, they answered or a salesman, Jack. Never felt any pressure and felt very comfortable throughout the entire process. Any questions or concerns we had, they answered or alleviated. Highly recommend this process and this dealership Yeah. More

Report | Print

We’re so pleased with our recent purchase at Mullinax Ford in New Smyrna Beach and especially thank Jack Tuthill for all the helpful information and professional guidance during the entire process. Jack Ford in New Smyrna Beach and especially thank Jack Tuthill for all the helpful information and professional guidance during the entire process. Jack gave us the space and time we needed to make the best decision for ourselves . Thank you, Jack, and the entire team at Mullinax Ford NSB. More

Report | Print

Can't say enough about Jack Tuthill our saleman. Jack was a great person to deal with before and after our purchase. Up front pricing is why my wife and I chose Mullinax Ford. The wife and I drov Jack was a great person to deal with before and after our purchase. Up front pricing is why my wife and I chose Mullinax Ford. The wife and I drove 3 hours to make our purchase because of Mullinax Ford not having dealer fees and other B/S fees. No dealer fees, no pushy salesman, and most of all, no pushy finance guy at Millinax Ford New Smyrna Beach. Very glad we made the drive to purchase our truck from this dealership, it was a good experience over all. More

Report | Print

Mike was very professional and cordial. He answered all my questions and we came to a mutual agreement on this transaction. He answered all my questions and we came to a mutual agreement on this transaction. More

Report | Print

Great dealership and a great salesman in Jack. There to help or assist on anything There to help or assist on anything More

Report | Print