Jack Wier

We had an awesome experience with Germain Lexus, and our sales rep, Jack! They listened to our budget and worked with us to find a car that met our needs. He set up appointments with tech support to teach u sales rep, Jack! They listened to our budget and worked with us to find a car that met our needs. He set up appointments with tech support to teach us how to use all the options we chose. We weren’t pressured, and spent a few days thinking our options over. We visited other dealerships; texted questions to Jack who responded immediately and ultimately ended up returning and purchasing from Germain. More

by LUANNDERIKART Verified Customer Verified Customer

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From the moment we arrived Jack greeted us with a smile and welcomed us. I have brought many cars and never experienced this. He offered us refreshments and snacks. We sat down at his desk. We told him we and welcomed us. I have brought many cars and never experienced this. He offered us refreshments and snacks. We sat down at his desk. We told him we were looking for a 3 row SUV, but my wife was set on a Q7 Audi not a Lexus. Jack, did something no other salesman’s has ever done to us during car buying experiences. He said “I Love Audi’s, they are amazing vehicles”. Never have I experienced a car salesmen compliment a car from a brand they would not benefit from. He asked my wife all the features she loved about her Audi, and said I don’t have an Audi but I have a Lexus that has some of those features. “Why don’t you just sit in the car instead of testing driving it”. My wife still had her heart set on the Q7 but agreed to sit in it. Jack, knowing the features she was looking for pulled around a Luxury model instead of a baseline model. This model was a pleasant surprise for my wife and made her consider Lexus as an option. Jacks excitement, passion, and enthusiasm was unmatched. He was never pushy or demanding. He was a great listener and had amazing suggestions. Jack is someone who will plan to build long term purchasing relationships with. Jamie in finance was also amazing and very knowledgeable. His attention to details was amazing. These two gentlemen made the experience amazing and seamless. I would purchase another vehicle from this dealership as long as I could work with Jack & Jamie! More

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Jack Wier, Product Specialist, is very good, honest and willing to do nearly anything that you expect from a luxury car dealership. I am happy to have worked with Jack and highly recommend him. willing to do nearly anything that you expect from a luxury car dealership. I am happy to have worked with Jack and highly recommend him. More

by DDUNTON Verified Customer Verified Customer

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I was extremely pleased with the service everyone Was very nice and professional I would recommend them to anyone in the future that needs a new or used vehicle. They are awesome. very nice and professional I would recommend them to anyone in the future that needs a new or used vehicle. They are awesome. More

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Mostly my interactions with the dealership have been professional, accommodating, knowledgeable, friendly top-notch and fulfilling. professional, accommodating, knowledgeable, friendly top-notch and fulfilling. More

by TWM924 Verified Customer Verified Customer

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After finding an issue. It was handled and replaced and repaired immediately. My concern was that the issue (window switch inoperable) not caught in 100 plus item inspect It was handled and replaced and repaired immediately. My concern was that the issue (window switch inoperable) not caught in 100 plus item inspection More

by GALL23934 Verified Customer Verified Customer

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If you are looking for a used car I highly recommend contacting Jack at Germain Lexus of Easton. He was great to work with and made the whole car buying experience pleasant. I called Germain Lexus to contacting Jack at Germain Lexus of Easton. He was great to work with and made the whole car buying experience pleasant. I called Germain Lexus to inquire about a couple cars on their lot, I talked to Jack, he answered all my questions and provided additional information that was very useful. I live in Cincinnati and it was well worth the drive to Columbus. Jack and Trey the Finance Manager made this the easiest car buying experience. I will definitely be purchasing all future vehicles from Jack and Germain Lexus of Easton. More

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Very happy with my purchase and the level of customer service i received. My sales rep Jim was great and walked with us through every step of the process. Everyone else was friendly and respectful. service i received. My sales rep Jim was great and walked with us through every step of the process. Everyone else was friendly and respectful. More

by IM30VAUGHN Verified Customer Verified Customer

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