"Exceed my expectations"
Jonathan was excellent to work with. We bought the car sight unseen, without a test drive. Everything was exactly as we were told. Jonathan made sure my requests were met. This is MB #2 for us in Naples. The service department plays a role with this as well. Thanks all
"Adam Davis best salesman"
- Frank S
Purchased a new S550 from Adam . It was a great experience. Adam is very knowledgeable, enthusiastic, and was great thru the entire process. If you want a great sale person I highly recommend you see Adam. You won't be disappointed.
Excellent service, very friendly and helpful, excellent advice as to leasing vs outright purchase pros and cons.
"Terrific sales staff led by Tom Hite and Eddie Lawrence"
This is not the first time I have purchased a auto from your dealership but I retuned to purchase a second vehicle because of To Hite. Best I have ever felt with and I buy plenty of cars.
"Impressive Follow Up"
I've had two experiences at this dealership and both were very positive. The service department was the first and it was impressive. This provided incentive to shop here first for a new car and the sales staff, notably Jonathan Whitlow, did not disappoint. He quickly determined what I was looking for and in every interaction was knowledgeable, friendly, and helpful. I can't recall ever getting as much attention during or after the sale. Highly recommended!
"We felt at home immediately"
We've purchased other luxury cars...and have had good experiences with car dealerships. Mercedes-Benz of Naples far surpassed them all. After listening to our needs Jonathan quickly pinpointed exactly which cars we should consider. His expert advise and answers to our questions helped us make a wise purchase decision. The entire staff was friendly, knowledgeable and made us feel like royalty. We are thrilled with our new car and won't hesitate to recommend Mercedes-Benz of Naples to others.
"Exceptional car buying experience!!"
I have bought serveral vechicles in my lifetime and I have never worked with a dealership that is as friendly, customer service orientated, knowledgable and willing to go the extra mile to make buying a vehicle a good experience. Thank you Mercedes Benz of Naples. Thank you Frank Carrasquillo, Rich Grimes and Jackie Dressman for making my experience the best. This is why I keep coming back.
"Felt like my buddies at my house doting over my car. 7..."
Felt like my buddies at my house doting over my car. 7 year old SL 550, and they acted like it was brand new. I was about to leave after having a new battery installed, and they didn't like the way the lights came on. An hour after service closed and four techs out of uniform later, they examined and reexamined service diagnostics until THEY were happy. So I was happy. Wow! No extra charge. At the Mercedes dealer. They had me at, "Hang on a second."
"Richie Grimes, jackie dressman, geoff kaleal are..."
Richie Grimes, jackie dressman, geoff kaleal are exceptional people who are always willing to address the client's issues! They understand that the client has certain request that should not be ignored but satisfied.
"This is the second Certified pre-owned Mercedes that I..."
This is the second Certified pre-owned Mercedes that I have purchased from MB of Naples and both have been exceptional experiences. Although each purchase involved different sales/sales mgmt employees, the results were exactly the same----perfect! There never was any pressure to make a decision & Jonathon Whitlow, my Sales Representative, along with Tom Hite, answered all my questions and provided me with all the information I needed to make my decision.
Also a word about Service......it's as exceptional as the Sales Group. Although a new contact to me, Aamir Khan, my Service Consultant, has already demonstrated his extensive knowledge & experience coupled with a genuine desire to make sure I am satisfied with the results.