Jackie Reyes

I always appreciate the Lyft rides so I don’t have to wait around for hours. And the friendly attitude of everyone goes a long way. Ideally, when the service techs are recording video of their diagnosti wait around for hours. And the friendly attitude of everyone goes a long way. Ideally, when the service techs are recording video of their diagnostic assessments, they will speak up in a way that makes it possible to hear them over the cacophony of garage noises. It’s a waste of time (yours and mine) if you’re not audible. More

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I brought my car in for my MMI screen goes black for minuets or hours. The day after service my MMi screen went black twice. I was told it was a bad cable except I use Apple CarPlay wireless!! minuets or hours. The day after service my MMi screen went black twice. I was told it was a bad cable except I use Apple CarPlay wireless!! More

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Very effective communications. I felt like everyone cared about me. Even when we had a go back about error codes. I felt like everyone cared about me. Even when we had a go back about error codes. More

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Great customer service and responsiveness to my needs. Audi of Rancho Mirage have earned my future business. Audi of Rancho Mirage have earned my future business. More

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We had the best service experience at Audi Rancho Mirage with service consultant Jackie Reyes,who helped us with our Q7 scheduled maintenance and manufacturers recall, she was courteous and knowledgeable an with service consultant Jackie Reyes,who helped us with our Q7 scheduled maintenance and manufacturers recall, she was courteous and knowledgeable and explained the whole process paying attention to every detail and concerns that we had,she kept us updated while our car was in service.10 out of 10 More

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The service advisor was amazing ! Unfortunately the service estimate was 1500 higher than a quality shop on a 3000 job . SHAME ! Unfortunately the service estimate was 1500 higher than a quality shop on a 3000 job . SHAME ! More

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Very friendly service. Always report on status of vehicle , explain services. I highly can recommend Audi Service Department Always report on status of vehicle , explain services. I highly can recommend Audi Service Department More

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The personnel were upbeat and very helpful. I was able to have a Lyft ride over and back to a trailhead so that I could hike and the car was ready when they said it would be!. Good experience! I was able to have a Lyft ride over and back to a trailhead so that I could hike and the car was ready when they said it would be!. Good experience! More

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The dealership allowed me to make an appointment within a week and got my vehicle in before the appointment. Parts came within a day and the vehicle was delivered spotless to me. week and got my vehicle in before the appointment. Parts came within a day and the vehicle was delivered spotless to me. More

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The people are very attentive and their sincerity in building a genuine connection is very apparent. building a genuine connection is very apparent. More

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