Jackie Reyes
Jackie Reyes at Audi Rancho Mirage

Jackie Reyes

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

4.9
8 Reviews
4.9

8 Reviews

Write a Review

Dealership Experience

13 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

Spanish Spanish

8 Reviews of Jackie Reyes

February 20, 2026

Dealership Rating
Employee Rating

$400 to install a battery that took less than an hour and a half is ridiculous. More

by Kcrookston
Service Price Transparency
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Recommend Dealer
No

February 17, 2026

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We needed a ride to a rental car agency, they gave us a ride and when the agency could not provide a car, Audi came back and got us, all at no charge. Service agent was very helpful and pleasant. More

by paul
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Recommend Dealer
Yes
Feb 18, 2026

Audi Rancho Mirage responded

Paul, thank you for choosing Audi Rancho Mirage. We’re glad our team was able to assist with transportation and step back in when plans changed to make sure you were taken care of. Providing helpful, seamless service is always our goal, and we truly appreciate your kind words about Jackie and the team!

February 14, 2026

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I am from Seattle and drove here to the desert. I needed repairs on my Audi. I called Audi Rancho Mirage for help. The dealership is excellent. Fast scheduling, knowledgeable, professional, courteo More

by Lucy Helm
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2026

Audi Rancho Mirage responded

Lucy, thank you for choosing Audi Rancho Mirage while you were visiting from Seattle! We’re so glad our team was able to assist you quickly and provide knowledgeable, professional service you could trust. Jacqueline will be thrilled to hear your kind words. We truly appreciate your confidence in us and are happy we could get you back on the road with peace of mind.

February 12, 2026

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Greatnl dealership. .. Larry accommodating to me in my situation , which was a last minute repair... Everyone very nice More

by Earthweb43
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Feb 12, 2026

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We’re glad Larry and our team were able to accommodate your last-minute repair and provide a welcoming experience. We appreciate your kind words!

February 12, 2026

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Employee Rating

Jackie is an invaluable asset to your organization. She ensures that every question is addressed and consistently follows up with you throughout the process. Jackie proactively informs you of upcoming More

by L. Carrillo
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2026

Audi Rancho Mirage responded

Thank you for your thoughtful feedback. We’re proud to have Jackie on our team and are delighted to hear she consistently provides thorough communication, proactive guidance, and exceptional professionalism! Your recognition means a great deal, and we truly appreciate your continued trust in Audi Rancho Mirage.

February 12, 2026

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Very courteous and professional. The staff is prompt and attentive.i strongly recommend this dealership. More

by marc
Service Price Transparency
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Recommend Dealer
Yes
Feb 12, 2026

Audi Rancho Mirage responded

Thank you for your recommendation and for choosing Audi Rancho Mirage. We’re glad our team delivered prompt, courteous, and professional service. We appreciate your support!

February 11, 2026

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Everything went well. Jackie my service representative kept me updated from the time I dropped the car off to picking up the car. More

by Jeannie Howard
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Recommend Dealer
Yes
Feb 12, 2026

Audi Rancho Mirage responded

Jeannie, thank you for choosing Audi Rancho Mirage Service and Parts. We’re pleased to hear Jackie kept you informed throughout your visit. We appreciate your trust!

February 11, 2026

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Employee Rating

From the moment I drove up, service staff were there to greet me, knowing who I was without even asking. My service agent, Jacqueline, was super, explaining everything and answering all my questions befor More

by NancyD
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Talley

Feb 12, 2026

Audi Rancho Mirage responded

Nancy, thank you for your wonderful feedback. We’re delighted to hear Jacqueline and our team at Audi Rancho Mirage provided such attentive, personalized service!

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