Jaclyn Bobbitt | Page 22

Very decpetive sales practices and non responsive to request Purchased a vehicle on Tuesday 2/14, asked for the Carfax on the vehicle on Wednesday. Had to ask for it 4 times before it finally arrived on Friday. Purchased a vehicle on Tuesday 2/14, asked for the Carfax on the vehicle on Wednesday. Had to ask for it 4 times before it finally arrived on Friday. The last day by Illinois law to return the vehicle. When I received the report, I understood why it took so long for them to send it to me. The vehicle was a rental car AND had been in an accident. They knew the reason I was buying a car was because my vehicle had been in an accident. After several attempts to resolve, GM Graham Watson's "offer" was to trade my vehicle in for ....yep a more expensive one. It was $14.00 a month more. REALLY? $14.00 a month is not worth customer satisfaction? Definitely not a customer service friendly dealer. Still waiting on a response from my last 2 e-mails on Wednesday 2/22 More

Report | Print

Contentment Jaclyn greeted me at the door, inquired on my needs and wants and helped in settling me in a vehicle that met those requirements and great warranty. Jaclyn greeted me at the door, inquired on my needs and wants and helped in settling me in a vehicle that met those requirements and great warranty. More

by mariclzd Verified Customer Verified Customer

Report | Print

We are very satisfied with Family Hyundai. Overall experience with Family Hyundai was excellent. However, the four hours we spent at the dealer to complete the purchase was too long since we al Overall experience with Family Hyundai was excellent. However, the four hours we spent at the dealer to complete the purchase was too long since we already knew what vehicle we wanted. More

by rmach111 Verified Customer Verified Customer

Report | Print