Jacob Kolasinski | Page 3

Great job! My 2011 X3 had a problem with wind and road noise, and some hesitation on throttle application. As usual for JMK I was given the feeling they were listening to my concerns and I was treated wit noise, and some hesitation on throttle application. As usual for JMK I was given the feeling they were listening to my concerns and I was treated with both courtesy and a smile. My Service Advisor, Jacob Kolasinski and the Service Manager Tino Pereira assured me they would do everything possible to take care of the issues, which in regard to complaints about noise is often not easy. And they did, both the noise and and hesitation gone. Can't do better than that. Also want to thank Hilario Soares who has provided similarly great service in earlier dealings. More

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