Tino Pereira

Tino Pereira,service manager has been assisting me over 20yrs . Has serviced my vehicle's with upmost care and professionalism, this is why I have purchased more one vehicle from this dealership and will 20yrs . Has serviced my vehicle's with upmost care and professionalism, this is why I have purchased more one vehicle from this dealership and will continue to buy and service all my cars for years to come. Laracuente P.nj More

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My experience with Jacob Kolasinski service advisor, has always been first place in quality of resolving any of my concerns with all my vehicles in a timely manner and with the upmost professionalism. Lar always been first place in quality of resolving any of my concerns with all my vehicles in a timely manner and with the upmost professionalism. Laracuente P nj More

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I have been utilizing, this dealership for over 20ys tino and Jacob are the most comprehensive and understanding individuals. always doing the best to resolve any concerns i may have. will continue to use t and Jacob are the most comprehensive and understanding individuals. always doing the best to resolve any concerns i may have. will continue to use this dealership and purchase my next BMW from them. laracuente Pedro colonia nj More

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Excellent The service staff and technicians are very friendly, polite and professional. Gaberiel my service technician and Marc DeAlmeida, Assistant Parts Mana The service staff and technicians are very friendly, polite and professional. Gaberiel my service technician and Marc DeAlmeida, Assistant Parts Manager treated me with the upmost courtesy and respect. I am a senior citzen. More

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OUTSTANDING!!! I have been with JMK BMW since 2001- I just purchased my 3rd BMW. Tino, Paul, Jacob, Will and Beatrice have flawlessly excelled at providing excellen I have been with JMK BMW since 2001- I just purchased my 3rd BMW. Tino, Paul, Jacob, Will and Beatrice have flawlessly excelled at providing excellence in service for 15 years+. They know BMW and always provide a loaner when my car is being maintained. Hands down they make JMK shine! More

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Awesome Service Center I have a 2004 BMW X5 and have always serviced it at BMW of Springfield, the level of service is far superior to any other service center.The friendly I have a 2004 BMW X5 and have always serviced it at BMW of Springfield, the level of service is far superior to any other service center.The friendly atmosphere and personal attention from Tino,Jacob and the young ladies up front make every visit a great one. More

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Charles Amadi!! The BEST by far ! This is about Charles! This is my second BMW in 6 months!!! Charles is the consoment professional. He makes my experience awesome. I'm telling you as This is about Charles! This is my second BMW in 6 months!!! Charles is the consoment professional. He makes my experience awesome. I'm telling you as attorney I trust no one, especially not sales people isn't that what we are taught? No don't be fooled. Charles Amadi is the BEST! Second to NONE!! I have purchased other cars since I own a livery service with other luxury brands and no one compares to Charles at all. They were nice but Charles goes above and beyond the call of duty. BMW of Springfield don't lose Mr. Amadi , he is your greatest asset. Thank you Thank you Thank you Charles! More

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Real Professional Servicing After a very negative roadside experience, my X5 was eventually taken to BMW of Springfield NJ and within a short time received a brand new transmissi After a very negative roadside experience, my X5 was eventually taken to BMW of Springfield NJ and within a short time received a brand new transmission free of cost being under warranty in time for the Christmas Holiday. Tino Pereira and Paul Augusto from the Service Dept were knowledgeable, easy to talk to and delivered on their promises. Tino even went the extra mile to ensure that my wife and I received a safe and a professionally serviced vehicle. BMW of Springfield NJ definitely restored our confidence and trust in customer care, vehicle management & servicing. They’re the real deal. Well done guys!! More

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CHARLES is AWESOME!!! JMK BMW is the BEST! And their greatest asset is their people! Charles is at the top of my list! Please go see him, he made my experience so easy. And JMK BMW is the BEST! And their greatest asset is their people! Charles is at the top of my list! Please go see him, he made my experience so easy. And listen I have bought cars at a few dealerships. It was so painless. Charles has so much experience with ALL cars. He told me everything about getting this car. He was and is amazing, I called him AFTER the sale. He ANSWERED and HELPED me!!! He is just great words can not explain. Thank you Charles! More

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JMK BMW is #1 for customer satisfaction! I WOULD REMISSED IF I DID NOT TAKE THE TIME TO REMARK MY RECENT EXPERIENCES AT JMK BMW PARTS, BODYSHOP AND THE SERVICE DEPARTMENT. I TOOK MY CAR IN FO I WOULD REMISSED IF I DID NOT TAKE THE TIME TO REMARK MY RECENT EXPERIENCES AT JMK BMW PARTS, BODYSHOP AND THE SERVICE DEPARTMENT. I TOOK MY CAR IN FOR AN EMERGRENCY WATER PUMP. TINO THE SERVICE MANAGER TOOK MY CAR IN AND WITHIN TWO DAYS HAD IT FIXED AND EVEN PROVIDED ME WITH A LOANER CAR AT NO COST. IT’S THE CLOSEST THING I’VE SEEN AT A DEALERSHIP TO DR. QUINCY OF THE TV SERIES. I BROUGHT THE BROKEN PARTS IN AND HE WAS ABLE TO FIGURE OUT WHAT I NEEDED. WHAT A GREAT GUY! THEN, AT THE BODYSHOP LAUREN WHO’S THE CLOSEST BODYSHOP ASSOCOIATE I’VE EVER MET TO NURSE JACKIE FROM THE TV SHOW WAS SYMAPRHETIC TO MY NEEDS. SHE RELIEVED MY ANXIETY. SHE SAID MY “BABY” WOULD BE WELL CARED FOR AND FIXED. LAST, BUT NOT LEAST ROBERT THE GENERAL MANAGER WHO WALKED UP TO ME EACH AND EVERY TIME I WALKED IN THE DELEARSHIP, AS I’VE WATCHED HIM WALK UP TO OTHER CUSTOMERS AND ASKED IF THEY ARE OKAY AND/OR NEEDED ANYTHING. ROBERT IN MY OPINION IS OLD SCHOOL AND TAKES AN INTEREST IN THE CUSTOMERS, NOT JUST FOR SHOW BUT HES THE REAL THING. THANK YOU TO THE STAFF AT JMK BMW! GRATEFULLY, BURTON G., FROM EDISON NJ More

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